Protective Services

CHARLOTTE, NCPosted 22 days ago

Job summary

• Job post source

  This job is directly from Atrium Health

• Job overview

  The Unarmed Public Safety Officer at Atrium Health's Carolinas Medical Center ensures safety and security for patients, visitors, and staff while supporting a compassionate healthcare environment.

• Responsibilities and impact

  The officer performs security patrols, responds to emergencies, de-escalates conflicts, investigates incidents, liaises with law enforcement, and provides safety education to maintain a secure facility.

• Experience and skills

  Requires at least 1 year of security or related public safety experience, emotional intelligence, ability to handle stressful situations, certifications like CHSO and Unarmed Guard License, and skills in communication and physical restraint.

• Work environment and culture

  The role emphasizes a respectful, empathetic, and collaborative work environment focused on patient-centered safety and teamwork.

• Company information

  Atrium Health is a healthcare organization focused on patient safety and compassionate care, operating Carolinas Medical Center among other facilities.

• Job location and travel

  Position is based at Atrium Health's Carolinas Medical Center, with physical demands including walking and patrolling the facility.

• Unique job features

  Includes use of specialized training and equipment such as conducted energy weapons and emergency response protocols unique to healthcare security.

Company overview

Atrium Health, formerly known as Carolinas HealthCare System, is a leading non-profit healthcare organization based in Charlotte, North Carolina. They provide a comprehensive range of medical services, including primary care, specialty care, urgent care, and hospital services, through a network of hospitals, outpatient facilities, and physician practices. Atrium Health generates revenue through patient services, insurance reimbursements, and partnerships with other healthcare providers. Founded in 1940, the organization has a long history of innovation and community-focused care, and it is recognized for its commitment to improving health outcomes and advancing medical research.

How to land this job

• Tailor your resume to emphasize your experience in security or public safety roles, particularly highlighting your skills in de-escalation, emergency response, and compassionate customer service in healthcare or similar environments.

• Highlight certifications such as Security Officer Healthcare Certification (CHSO), Stop the Bleed, Conducted Energy Weapon (TASER) training, and any relevant state licenses or training courses to demonstrate compliance with Atrium Health's requirements.

• Apply through multiple channels including Atrium Health's official careers page, LinkedIn, and other job boards where the position is posted to maximize your application visibility.

• Connect on LinkedIn with current Public Safety Officers or leaders within Atrium Health's security division. When reaching out, use ice breakers like asking about their experience working in healthcare security or inquiring about how they handle challenging situations with empathy and professionalism.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'de-escalation,' 'emergency response,' 'patient safety,' 'conducted energy weapon,' 'security patrols,' and 'compassionate care' to ensure it passes initial automated screenings.

• Use Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, freeing up your time to prepare for interviews and further research.