Job summary
Job post source
This job is directly from Galileo Financial Technologies
Job overview
The Senior Manager, Platform Transformation at Galileo Financial Technologies leads the execution of consumer-centric case management and CRM solutions to enhance client and customer experience and simplify operations.
Responsibilities and impact
The role involves defining business strategy, creating and executing a technology roadmap, managing vendor relationships, overseeing new system implementations, collaborating across teams, and leading a high-performing team to drive operational improvements and business outcomes.
Compensation and benefits
The base salary range is $140,800 to $198,000 USD with eligibility for bonuses and long-term incentives, plus comprehensive benefits detailed on the company's benefits page.
Experience and skills
Requires a Bachelor's degree and over 10 years of leadership experience in delivering consumer-centric business and technology solutions, with strong collaboration, communication, and problem-solving skills; experience with Pega, Salesforce, Lean Six Sigma, Agile, and financial payments is preferred.
Career development
The role offers opportunities to lead significant change in a fast-paced agile environment with coaching and people development responsibilities, supporting career growth within the company.
Work environment and culture
Galileo promotes a welcoming, collaborative, and impact-driven culture focused on innovation, client success, and employee career excellence.
Company information
Galileo Financial Technologies is a fintech company providing innovative software powering major fintechs, known for superior fraud detection, security, analytics, and regulatory compliance solutions.
Team overview
The candidate will lead and build a high-performing team responsible for platform transformation initiatives, working closely with product, engineering, and operations stakeholders.
Job location and travel
The position is US-based with no remote work allowed from Hawaii or Alaska due to insurance restrictions.
Application process
Applicants are advised to apply through the company's official channels and current employees should use the internal job board; accommodations are available for disabilities upon request.
Unique job features
The role is distinguished by its focus on integrating consumer-facing self-service solutions and managing end-to-end case management and CRM system transformations in a fintech environment.
Company overview
Galileo Financial Technologies is a leading financial technology company that provides innovative payment processing solutions and APIs for financial services. They make money by offering a platform that enables businesses to create and manage their own financial products, including debit and credit card issuance, digital banking, and fraud prevention. Founded in 2000, Galileo has played a significant role in the fintech revolution, partnering with major brands and startups to streamline financial operations and enhance customer experiences. In 2020, the company was acquired by SoFi, further expanding its reach and capabilities in the financial technology sector.
How to land this job
Tailor your resume to highlight leadership in platform transformation, emphasizing experience in developing and executing consumer-centric case management and CRM solutions that simplify operations and enhance client experience.
Showcase your ability to translate business strategy into actionable roadmaps and your success in managing supplier relationships and cross-functional collaboration to drive technology and business outcomes.
Apply through multiple channels including Galileo Financial Technologies' corporate career page and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with current employees in the platform transformation or operations divisions at Galileo on LinkedIn; use ice breakers like commenting on recent platform innovations at Galileo or asking about their experience working on CRM or case management projects.
Optimize your resume for ATS by including keywords from the job description such as 'platform transformation,' 'consumer-centric solutions,' 'case management,' 'CRM,' 'roadmap execution,' and 'stakeholder collaboration' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and professional growth.
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