Job summary
Job overview
The Client Service Associate at Sphirea Plus manages client interactions and supports account processes to ensure client satisfaction and service quality.
Responsibilities and impact
The role involves serving as the first contact for client inquiries, maintaining communication records, collaborating with internal teams, assisting with client onboarding, resolving client issues, preparing documentation, and improving service processes.
Compensation and benefits
The position offers a competitive salary range of $58,000 to $66,000 annually, health, dental, and vision insurance, paid time off, company holidays, and opportunities for growth and skill development.
Experience and skills
Candidates should have a bachelor's degree or equivalent experience, 1-3 years in client services or related roles, strong communication skills, proficiency in Microsoft Office, organizational skills, and the ability to work independently and in teams.
Career development
The company provides growth opportunities and training programs to enhance skills within a supportive team environment.
Work environment and culture
The work culture is supportive with a focus on teamwork, client satisfaction, and professional development.
Job location and travel
The job is located in Dallas, with no specific details on remote work or travel requirements.
Company overview
Sphirea Plus is a versatile company based in Jersey City, NJ, known for its diverse offerings in health and wellness, event management, and digital marketing. As a premier health and wellness center, it provides top-tier services to its clients, contributing significantly to its revenue. Additionally, Sphirea Plus excels in event management, creating memorable experiences for corporate, social, and entertainment events. The company also offers premium digital marketing and business development solutions, showcasing its dynamic approach to business. Through these varied services, Sphirea Plus has established itself as a multifaceted enterprise catering to a wide range of customer needs.
How to land this job
Tailor your resume to highlight your experience in client services, emphasizing your ability to manage client inquiries, support account processes, and deliver excellent customer service as outlined in the Sphirea Plus Client Service Associate job description.
Focus on showcasing your strong communication skills, proficiency with Microsoft Office Suite, and organizational abilities, since these are key qualifications for the role.
Apply through multiple channels including the Sphirea Plus corporate career site and LinkedIn to maximize your chances of being noticed for this position.
Connect with current employees in the client services or account management teams at Sphirea Plus on LinkedIn; start your messages with ice breakers like referencing the company’s commitment to client satisfaction or asking about recent process improvements they’ve implemented.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client inquiries,' 'account management,' 'customer support,' 'Microsoft Office,' and 'client satisfaction' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application sites, and find relevant LinkedIn connections so you can focus your time on preparing for interviews and networking effectively.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.