Job summary
Job post source
This job is directly from Orangetheory Fitness - Maverick Fitness Holdings, LLC
Job overview
The Member Ambassador role at Orangetheory Fitness involves managing front-of-house studio operations and driving sales to support the fitness studio's growth and member engagement.
Responsibilities and impact
The Member Ambassador is responsible for achieving sales and membership goals, managing referrals, maintaining accurate sales records, conducting follow-ups, greeting members, handling transactions, troubleshooting issues, onboarding clients, and supporting the fitness team and studio culture.
Experience and skills
Candidates need excellent interpersonal and customer service skills, strong verbal and written communication, organizational skills, basic computer proficiency, and previous sales experience, preferably in a quota-based environment. A high school diploma and passion for fitness are required.
Career development
The role encourages continuous learning and offers opportunities for career growth within the company.
Work environment and culture
The company promotes a positive, team-oriented environment known as the ORANGE TEAM culture, emphasizing passion for fitness and member success.
Company information
Orangetheory Fitness is a fitness studio company focused on member engagement and sales-driven growth, operating under Maverick Fitness Holdings, LLC.
Team overview
The Member Ambassador works closely with the Fitness Team to ensure smooth studio operations and member satisfaction.
Unique job features
The position involves a dynamic, fast-paced environment with a focus on sales, customer service, and fitness, requiring flexibility for evenings and weekends.
Company overview
Orangetheory Fitness, under Maverick Fitness Holdings, LLC, is a fitness franchise known for its heart rate-based interval training workouts designed to improve cardiovascular health and overall fitness. They generate revenue through membership fees, class packages, and branded merchandise sales. Founded in 2010, Orangetheory has rapidly expanded globally, emphasizing a science-backed approach to fitness and a strong community culture. Candidates should note the company's commitment to innovative fitness technology and its significant growth trajectory in the wellness industry.
How to land this job
Position your resume to highlight your passion for fitness and strong customer service skills, emphasizing any sales experience and ability to meet or exceed sales goals, as these are critical for the Member Ambassador role at Orangetheory Fitness.
Focus on showcasing your organizational skills, ability to multitask in a fast-paced environment, and experience with customer interactions, including follow-ups and problem-solving, to align with the job's essential duties.
Apply through multiple channels such as the Orangetheory Fitness corporate careers page, LinkedIn, and other job boards to maximize your application visibility for this position.
Connect on LinkedIn with current Member Ambassadors or front-of-house staff at Orangetheory Fitness, using ice breakers like commenting on their fitness journey or asking about their favorite part of working at Orangetheory to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'sales goals,' 'customer service,' 'fitness passion,' 'multi-tasking,' and 'client onboarding' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with the right keywords, and identify relevant LinkedIn contacts to network with, saving you valuable time and increasing your chances of landing the job.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.