Job summary
Job post source
This job is directly from Cytek Biosciences
Job overview
The Field Service Engineer II at Cytek Biosciences provides essential technical support and maintenance for advanced flow cytometry systems, ensuring customer satisfaction and optimal equipment performance.
Responsibilities and impact
The role involves installing, configuring, maintaining, and repairing flow cytometers at customer sites, providing technical support and training, documenting service activities, collaborating with internal teams, managing inventory, and adhering to safety protocols.
Compensation and benefits
The position offers competitive compensation with a comprehensive benefits package including health insurance, retirement plans, and performance-based incentives.
Experience and skills
Candidates should have a bachelor's degree in Life Sciences, Engineering, or a related field, technical proficiency in troubleshooting mechanical, electrical, and electronic systems, good communication and organizational skills, adaptability, and willingness to travel; prior flow cytometry experience is a plus but not required.
Career development
Opportunities include career growth through valuable experience, mentorship, and access to training and professional development to enhance skills.
Work environment and culture
Cytek promotes a dynamic, collaborative, and supportive work environment that values innovation and continuous improvement.
Company information
Cytek Biosciences specializes in scientific instrumentation, particularly advanced flow cytometry systems, and is committed to equal opportunity employment.
Job location and travel
The position is remote but requires travel to customer sites, including potential overnight stays, primarily based in New York (JFK).
Unique job features
The job uniquely combines technical field service with customer interaction and offers professional growth in scientific instrumentation.
Company overview
Cytek Biosciences, Inc. is a biotechnology company specializing in flow cytometry, providing advanced cell analysis solutions. They generate revenue through the sale of their proprietary instruments, reagents, and software, which are used in research and clinical diagnostics. Founded in 2014, Cytek has made significant strides in the field by developing innovative technologies such as the Full Spectrum Flow Cytometry (FSFC) platform. This platform allows for more comprehensive and accurate cell analysis, setting Cytek apart in the competitive biotech landscape.
How to land this job
Position your resume to highlight your technical proficiency in troubleshooting and repairing complex mechanical, electrical, and electronic systems, which is central to the Field Service Engineer II role at Cytek Biosciences.
Emphasize your experience with installation, configuration, maintenance, and customer training, showcasing your ability to work directly with advanced scientific instrumentation and ensure client satisfaction.
Apply through multiple channels including Cytek Biosciences' corporate careers site and LinkedIn to maximize your application visibility and increase your chances of landing the role.
Connect with current Field Service Engineers or technical staff at Cytek Biosciences on LinkedIn; use ice breakers like asking about their favorite part of working with flow cytometry systems or inquiring about recent innovations in Cytek's products.
Optimize your resume for ATS by incorporating keywords from the job description such as 'flow cytometry,' 'technical support,' 'installation,' 'maintenance,' 'customer training,' and 'troubleshooting' to ensure your resume passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus on preparing for interviews and skill development.
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