New Era Technology

Logistics Center Technician / Configuration Technician

PLYMOUTH, MNPosted 23 days ago

Job summary

  • Job post source

    This job is directly from New Era Technology

  • Job overview

    The Logistics Center Technician / Configuration Technician at New Era Technology configures, stages, and tests customer hardware inventory, playing a key role in ensuring accurate and efficient deployment of technology solutions.

  • Responsibilities and impact

    The technician configures various hardware, writes and updates technical documents, coordinates with project managers, troubleshoots equipment, manages inventory transactions, and assists with warehouse functions to support company projects and customer needs.

  • Compensation and benefits

    The position offers a pay range of $22 to $26 USD per hour, full medical, dental, vision benefits, 401K match, and 29 PTO days including company holidays.

  • Experience and skills

    Candidates need 1 year of technical schooling or 3 years of hardware/software experience, strong troubleshooting skills, proficiency in English communication, knowledge of networking and hardware, and ability to work independently.

  • Career development

    New Era Technology emphasizes personal and professional development with continuous training and opportunities to work alongside industry-certified experts.

  • Work environment and culture

    The company culture prioritizes people first, community, integrity, agility, commitment, and fosters a supportive, growth-oriented, team environment.

  • Company information

    New Era Technology is a global company with over 4,500 professionals, focused on delivering end-to-end technology solutions and committed to employee empowerment and customer service excellence.

  • Job location and travel

    The role is based in a warehouse environment with full-time hours Monday to Friday 8am to 5pm, with overtime as needed.

  • Unique job features

    The job involves high-volume technical configurations, development of configuration processes, and technical writing, requiring adaptability in a diverse technical environment.

Company overview

New Era Technology is a global technology solutions provider specializing in managed services, cloud solutions, cybersecurity, and collaboration tools. They generate revenue through a combination of service contracts, software sales, and consulting fees. Founded in 2013, the company has grown rapidly through strategic acquisitions and partnerships, expanding its footprint across North America, Europe, and Asia-Pacific. Their focus on delivering customized, scalable solutions has made them a trusted partner for businesses seeking to enhance their IT infrastructure and security.

How to land this job

  • Position your resume to highlight your hands-on experience configuring and staging diverse hardware such as workstations, routers, and POS systems, emphasizing your adaptability in fast-paced technical environments.

  • Focus on showcasing your technical writing skills by including examples of creating or updating configuration documentation and your ability to communicate complex technical information clearly and professionally.

  • Apply through multiple channels including New Era Technology's corporate careers page and LinkedIn to maximize your application visibility and ensure you reach recruiters through different platforms.

  • Connect with current Logistics or Configuration Technicians at New Era Technology on LinkedIn; start conversations by referencing recent company initiatives or asking about the team culture and technical challenges they face to break the ice.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'hardware configuration,' 'technical writing,' 'networking,' 'Cisco,' 'Fortinet,' and 'inventory control' to improve your chances of passing automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailoring your resume, applying through multiple sites, and identifying LinkedIn contacts to network with, allowing you to focus more effectively on interview preparation and skill enhancement.

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