Job summary
Job post source
This job is directly from Trump International Beach Resort
Job overview
The Front Desk Agent role at Trump International Beach Resort involves welcoming and registering guests, managing reservations, and ensuring guest satisfaction in a luxury hotel setting.
Responsibilities and impact
The agent will handle guest check-ins and check-outs, manage reservations and room assignments, address guest complaints, assist with concierge requests, reconcile transactions, and support emergency procedures.
Compensation and benefits
The position offers $16.00 per hour with benefits including 401(k) with matching, dental, health, vision, and life insurance, paid time off, employee discounts, and a referral program.
Experience and skills
Candidates should have at least one year of hotel experience, preferably in luxury properties, strong communication and computer skills, basic math skills, and flexibility in scheduling; a high school diploma is preferred, with hospitality education a plus.
Work environment and culture
The work environment is professional and guest-focused, emphasizing courteous and friendly interactions, with shifts covering day, evening, night, and weekends as needed.
Company information
Trump International Beach Resort is a luxury hotel known for high standards in guest service and amenities, catering to upscale clientele.
Job location and travel
The job is located on-site at Trump International Beach Resort, requiring in-person work.
Application process
Applicants must apply online through the provided website link.
Unique job features
The role involves working in a luxury hotel environment with opportunities to interact with VIP guests and handle a variety of front desk and guest service tasks.
Company overview
Trump International Beach Resort is a luxury resort located in Sunny Isles Beach, Florida, offering upscale accommodations, dining, and amenities for leisure and business travelers. The resort generates revenue through room bookings, event hosting, dining services, and various recreational activities. It is part of the Trump Hotel Collection, which is known for its high-end properties and association with the Trump brand, a name that has been prominent in real estate and hospitality. The resort emphasizes exceptional service and a luxurious experience, appealing to both domestic and international guests.
How to land this job
Tailor your resume to highlight your experience in guest services, emphasizing your ability to handle reservations, check-ins, and check-outs with professionalism and accuracy, as these are core to the Front Desk Agent role at Trump International Beach Resort.
Showcase your strong communication skills and familiarity with hotel operations, including your ability to manage guest requests, complaints, and emergency procedures, reflecting the job's emphasis on guest satisfaction and safety.
Apply through multiple platforms such as the Trump International Beach Resort corporate careers page, Paycom online portal, and LinkedIn to maximize your chances of getting noticed for this position.
Connect with current Front Desk Agents or Front Office management at Trump International Beach Resort on LinkedIn; start conversations by complimenting their hospitality expertise or asking about the guest experience culture at the resort to build rapport.
Optimize your resume for ATS by including keywords like 'guest services,' 'reservations,' 'check-in/check-out,' 'luxury hospitality,' and 'customer complaint resolution' to ensure your application passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automatically tailor your resume, identify the best application channels, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
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