SAN DIEGO, CAPosted 22 days ago

Job summary

• Job post source

  This job is directly from AdaptHealth

• Job overview

  The Manager, Regional Program at AdaptHealth oversees regional client relationships with payers and referral sources, ensuring contractual commitments are met while driving operational improvements and supporting business needs.

• Responsibilities and impact

  The role involves managing client expectations, monitoring service performance, facilitating communication between clients and internal teams, leading issue resolution efforts, and collaborating on strategic initiatives with senior leadership.

• Experience and skills

  Requires a bachelor's degree, five years of experience in client relationship management or healthcare operations, contract management experience, and familiarity with healthcare payer systems; a valid driver's license is also required.

• Work environment and culture

  The role emphasizes adaptability, resilience, client-focused leadership, and collaboration in a dynamic healthcare environment, promoting the company's mission, vision, and values.

• Company information

  AdaptHealth is a healthcare company focused on payer and referral source relationships, contract compliance, and service delivery improvements within the healthcare sector.

• Job location and travel

  The position requires regular travel throughout the assigned region and involves office-based work with some physical demands like lifting and extended computer use.

• Unique job features

  The job includes managing large, capitated contracts and strategic accounts, high-touch service delivery for enterprise clients, and requires strong analytical and project coordination skills.

Company overview

AdaptHealth is a leading provider of home healthcare equipment, supplies, and related services in the United States. They generate revenue through the sale and rental of durable medical equipment (DME), as well as offering services such as home delivery, setup, and maintenance of respiratory and mobility products. Founded in 2012, AdaptHealth has grown rapidly through strategic acquisitions, expanding its footprint and service offerings to meet the needs of patients with chronic conditions. Their commitment to improving patient outcomes and enhancing the quality of life is central to their mission.

How to land this job

• Tailor your resume to highlight your experience in client relationship management, healthcare operations, and contract performance monitoring, emphasizing your ability to oversee regional payer and referral source relationships.

• Focus on showcasing skills in communication, problem-solving, project coordination, and performance metrics analysis, as these are critical to managing client expectations and driving operational improvements at AdaptHealth.

• Apply through multiple platforms including AdaptHealth's corporate careers page and LinkedIn to maximize your application visibility and increase your chances of being noticed.

• Connect with current AdaptHealth employees in regional management or client relations roles on LinkedIn; open conversations with ice breakers like commenting on recent company initiatives or asking about their experience managing enterprise-level client relationships.

• Optimize your resume for ATS by incorporating keywords such as 'regional client management,' 'contract compliance,' 'performance monitoring,' 'healthcare payer systems,' and 'service level agreements' directly from the job description to ensure your resume passes initial screenings.

• Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.