Discover Your Creative Calling: 10 Exciting Career Opportunities at Michaels

• As the backbone of Michaels, Sales Associates excel in providing exceptional customer service, guiding shoppers through product choices and project planning.
• Their duties include maintaining displays, restocking shelves, and processing transactions.
• While a high school diploma is often sufficient, a genuine passion for crafts and strong interpersonal skills are key to thriving in this role.
• Sales Associates significantly enhance the shopping experience, creating a welcoming atmosphere for all.

• The Store Manager plays a vital role in ensuring that daily operations run seamlessly while meeting sales targets and maintaining an inviting store environment.
• This position involves leading a team, training employees, and implementing company policies.
• Typically requiring a bachelor's degree in business or retail management and significant retail experience, Store Managers directly influence customer satisfaction and team dynamics.

• Visual Merchandisers breathe life into products through captivating displays that draw customers in.
• With a flair for design and creativity, they create layouts that elevate the shopping experience.
• A background in visual arts or design is highly desirable, along with a solid grasp of consumer behavior.
• This role is essential in strategically positioning products to boost sales and engagement.

• Custom Framers are artists in their own right.
• Specializing in crafting personalized frames for customers’ cherished artwork and photographs.
• Attention to detail and craftsmanship are crucial.
• A solid understanding of framing materials and techniques is essential.
• Excellent customer service skills are necessary to fully understand and meet client needs.
• Allows Michaels to offer customized services that elevate the shopping experience.

• Craft Instructors lead inspiring workshops and classes, sharing their expertise in various crafting techniques—from painting to knitting.
• They are responsible for developing lesson plans, preparing materials, and engaging participants of all skill levels.
• A passion for teaching and a background in arts or crafts are essential for this role, which embodies Michaels' mission to inspire creativity and build community connections.

• Inventory Specialists are critical in managing stock levels.
• Ensuring that products are ordered and replenished efficiently.
• They analyze sales data to forecast inventory needs.
• Liaise with suppliers.
• A background in retail or supply chain management is advantageous.
• Accompanied by strong organizational skills.
• This role is fundamental in maintaining store operations.
• Ensuring customers have access to materials that fuel their creativity.

• E-Commerce Specialists oversee Michaels’ online sales platforms.
• They focus on optimizing product listings and enhancing the digital shopping experience.
• They assess website metrics and customer feedback to drive improvements.
• Typically requiring a degree in marketing or digital commerce.
• This role is vital for expanding Michaels' reach in the ever-growing online marketplace.

• Marketing Coordinators design and execute campaigns that promote Michaels’ offerings.
• They collaborate with the creative team to produce promotional materials.
• They leverage social media for customer interaction.
• A degree in marketing or communications is usually necessary.
• Strong writing and organizational skills are required.
• This role is crucial in boosting brand visibility and attracting new customers.

• Customer Service Representatives handle inquiries.
• Assist with returns.
• Resolve service issues.
• Ensure a positive shopping experience.
• Must possess excellent communication skills.
• Must have a friendly demeanor.
• Often requires previous retail or customer service experience.
• Essential in fostering customer loyalty and satisfaction.

• Event Planners at Michaels coordinate in-store events such as crafting workshops and community celebrations.
• They manage logistics, promote events, and collaborate with vendors.
• A background in event management or hospitality is beneficial, along with strong organizational and communication skills.
• This position enhances community engagement, positioning Michaels as a hub for creative activities.

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