Discover Your Future at AC Hotel Kansas City Plaza: Career Paths and Insights in Hospitality

• Central to guest satisfaction, Room Attendants ensure that guest rooms and common areas are immaculate.
• This role requires keen attention to detail and effective time management.
• While a high school diploma or equivalent is preferred, previous experience can be advantageous.

• This position focuses on enhancing guest experiences through tailored service.
• Requires strong communication and problem-solving abilities.
• A background in hospitality or customer service is beneficial.
• The Coordinator plays a significant role in shaping guest feedback and loyalty.

• Operating during the night shift
• Balances financial transactions
• Manages front desk operations
• Prepares essential financial reports
• Proficiency in numerical tasks is critical
• Familiarity with accounting software is critical

• This role supports overall hotel operations
• Overseeing guest services and staff
• Managing budgets
• A bachelor’s degree in hospitality management is a typical prerequisite
• Substantial leadership experience is a typical prerequisite
• This position is vital for ensuring operational excellence

• The Chief Engineer oversees all maintenance activities within the hotel.
• Ensures facilities are safe and functional.
• Candidates should possess technical certifications in areas such as HVAC, plumbing, and electrical systems.
• Technical certifications are crucial for providing a comfortable guest environment.

• Crafting and serving beverages
• The Bartender must exhibit strong customer service skills
• A solid knowledge of drink recipes is essential
• Experience in bartending can enhance service quality
• Experience contributes to a welcoming atmosphere

• Managing the breakfast area
• Ensuring cleanliness and food availability
• Strong customer service abilities
• Friendly attitude
• Creating a pleasant dining experience

• Providing administrative support to the sales team
• The Sales Coordinator plays a key role in bookings and event planning
• Excellent organizational skills are advantageous for driving revenue
• Experience in hospitality sales is advantageous for driving revenue

• As the top operational leader, the General Manager requires extensive experience in the hospitality industry.
• A bachelor’s degree in hospitality management is required.
• This role is pivotal in shaping the hotel’s strategic vision.
• The General Manager ensures operational success.

• Serving as the first point of contact
• Facilitates smooth check-ins and guest interactions
• Strong communication skills are preferred
• Prior customer service experience is preferred
• Ensures a positive first impression

• Responsible for maintaining hygiene standards in the kitchen
• The Dishwasher plays a key role in the restaurant's smooth operation
• Attention to detail is important
• The ability to work efficiently in a fast-paced environment is important

• Overseeing restaurant operations
• Ensures high-quality service
• Addresses guest complaints
• Strong leadership skills are essential
• Background in restaurant management is essential

• This role involves performing routine maintenance tasks.
• Ensuring that hotel facilities remain functional and safe.
• Relevant certifications and technical expertise are required for this critical position.

• The Event Coordinator manages logistics for various events.
• Ensuring guest satisfaction and smooth vendor coordination.
• Strong organizational skills are vital for this role.
• Experience in event planning is vital for this role.

• Responsible for training and managing housekeeping staff
• Ensures high cleanliness standards
• Strong leadership and organizational skills are essential for success

• Supervising front desk operations
• Ensures exceptional service
• Efficient guest interactions
• Experience in hotel management
• Strong leadership abilities are crucial

• Tasked with promoting catering services
• Customizes packages and negotiates contracts
• Strong sales acumen and communication skills are vital for maximizing revenue through catering events.

• The Security Officer is responsible for maintaining a safe environment within the hotel.
• Monitoring premises.
• Responding to incidents.
• A background in security or law enforcement is essential.

• Providing tailored guest services
• The Concierge arranges reservations
• Offers local recommendations
• Strong customer service skills
• Knowledge of the area greatly enhances the guest experience

• The Laundry Attendant is responsible for laundering linens and guest items.
• Ensuring cleanliness and efficiency.
• Previous experience is beneficial, but not mandatory.

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