Explore a World of Career Possibilities at Horizon Payments: Roles, Responsibilities, and Industry Insights

• As a Payment Processing Agent, you will be crucial in managing transactions for a varied clientele.
• Your daily tasks will include processing credit card payments, addressing customer inquiries, and resolving payment-related issues.
• A high school diploma and prior customer service experience are typically required.
• Your role enhances customer satisfaction and ensures seamless transaction processing, making a direct impact on client relationships.

• Champion Horizon Payments' services to potential clients
• Develop innovative marketing strategies
• Conduct market research
• Engage with leads via calls and emails
• Bachelor’s degree in marketing or a related field is often sought
• Exceptional interpersonal skills
• Vital for expanding the customer base
• Drive revenue growth

• The Software Test Engineer plays a key role in maintaining high-quality performance in financial software applications.
• You'll design test cases, execute tests, and document your findings.
• A degree in computer science or a related field is generally required, along with familiarity with testing methodologies.
• Your work ensures that software products meet industry standards, crucial for maintaining reliability in payment processing.

• Customer Service Representatives are the first line of support for clients using Horizon Payments’ systems.
• Duties involve responding to inquiries, resolving issues, and guiding customers on best practices.
• A high school diploma and strong communication skills are typically required.
• This position is essential for fostering client loyalty and satisfaction.
• Client loyalty and satisfaction directly influence the company’s reputation.

• Identify new business opportunities
• Nurture relationships with potential clients
• Create proposals
• Present ideas
• Negotiate contracts
• Bachelor’s degree in business or related area preferred
• Pivotal role for expanding Horizon Payments’ market presence
• Drive growth

• Onboard new clients
• Provide ongoing support for payment processing needs
• Explain service offerings
• Troubleshoot issues
• Ensure customer satisfaction
• Background in sales or customer service is advantageous
• Develop and maintain strong relationships with merchants

• The Compliance Analyst's primary responsibility is to ensure that Horizon Payments adheres to industry regulations and internal policies.
• This includes conducting audits, preparing reports, and advising on compliance issues.
• A degree in finance or law is typically required, along with knowledge of payment processing regulations.
• Your position is vital in safeguarding the company’s integrity and ensuring compliance with legal standards.

• Manage client accounts with a focus on building relationships and delivering excellent service.
• Address client needs and upsell additional services.
• Ensure client satisfaction.
• A bachelor’s degree in business or a related field is preferred.
• Essential for driving revenue growth through existing client relationships.

• Technical Support Specialists provide troubleshooting assistance for clients experiencing issues with payment processing systems.
• Tasks include diagnosing problems, guiding users through solutions, and collaborating with technical teams for more complex issues.
• A background in IT support or customer service is preferred.
• This role is critical for maintaining client trust and ensuring smooth system operations.

• At Horizon Payments, the Data Analyst analyzes transaction data to uncover trends that inform business strategies.
• Responsibilities include creating reports, conducting statistical analysis, and presenting findings to stakeholders.
• A degree in data science or statistics is generally required.
• Your role significantly impacts decision-making processes and optimizes operational efficiency.

• Work closely with businesses to tailor payment processing solutions to meet their unique needs.
• Assess client requirements.
• Recommend products.
• Provide training on systems.
• A background in sales or finance is beneficial.
• Strong analytical and communication skills are important.
• This position is key to ensuring clients receive the best possible payment solutions.

• Oversee daily operations to guarantee effective payment processing systems.
• Manage staff.
• Optimize processes.
• Implement new technologies.
• Typically requires a degree in business management or a related field.
• Crucial for ensuring service efficiency.

• The Financial Analyst analyzes financial data and trends to provide insights that support strategic decision-making.
• Preparing financial reports.
• Forecasting revenue.
• Evaluating business performance.
• A degree in finance or accounting is generally required.
• Strong analytical skills are necessary.
• Significant role in shaping Horizon Payments' financial planning.

• Oversee projects from initiation to completion
• Ensure timely and budget-compliant delivery
• Resource allocation
• Risk management
• Stakeholder communication
• Degree in project management or a related field is typically required
• Certification in project management methodologies is an asset
• Vital for ensuring project alignment with company goals

• The Digital Marketing Specialist focuses on creating and implementing online marketing strategies to elevate Horizon Payments’ services.
• Responsibilities include managing social media campaigns, optimizing website content, and analyzing campaign performance.
• A bachelor’s degree in marketing or a related field is typically required.
• Expertise in digital marketing tools is necessary.
• This role is essential for enhancing the company’s online presence.

• Evaluate the creditworthiness of potential clients applying for payment processing services.
• Analyze financial statements and assess risk factors.
• A degree in finance or economics is generally required.
• Strong analytical skills are necessary.
• Ensure informed lending decisions and minimize risk.

• Safeguard Horizon Payments’ systems and client data from cyber threats.
• Monitor security systems.
• Conduct risk assessments.
• Implement security protocols.
• A degree in computer science or cybersecurity is generally required.
• Relevant certifications are necessary.
• Critical for maintaining client trust.
• Ensure compliance with data protection regulations.

• The Training and Development Coordinator designs and implements training programs for employees.
• Tasks will include assessing training needs, developing materials, and evaluating program effectiveness.
• A degree in human resources or education is typically required, along with experience in training.
• This position is essential for ensuring staff are equipped to meet company objectives.

• The E-commerce Specialist focuses on optimizing online payment solutions for businesses.
• Responsibilities include analyzing e-commerce trends, recommending payment gateways, and providing technical support.
• A background in e-commerce or digital payments is beneficial, along with strong analytical skills.
• Your role is vital for enhancing online transaction capabilities.

• Ensure Horizon Payments adheres to all legal and regulatory requirements
• Conduct compliance audits
• Develop policies
• Train staff on compliance issues
• A degree in law, finance, or a related field is typically required
• Relevant certifications are needed
• Protect the company from legal risks

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