The Secret Life of Chicago’s Janitors

Janitors in Chicago come from a wide variety of backgrounds, each bringing unique stories and experiences to the job. Many are immigrants seeking better opportunities, while others are long-term residents of the city striving to support their families. For instance, Maria, a single mother from Mexico, moved to Chicago seeking better opportunities for her children. She found work as a janitor in a downtown office building and quickly learned the ropes of the industry. "I take pride in my work," Maria shares. "I want my children to see that hard work pays off, no matter the job." Similarly, we meet Ahmed, a recent immigrant from Somalia, who views his janitorial position as a stepping stone to a brighter future. "I am learning English and saving money to go to school," he explains. "Every day I clean, I am also cleaning my path to success." These personal stories illustrate the diverse motivations and aspirations of janitors, showcasing how this role serves as a crucial entry point for many individuals striving for a better life.

Challenges Faced

While the stories of Chicago's janitors are often inspiring, the challenges they face are significant. Many work long hours for low wages, often juggling multiple jobs to make ends meet. The physical demands of the job can take a toll on their bodies, leading to fatigue and health issues. For instance, Alicia, a janitor in a local school, shares her thoughts on the difficulties of the job. "The work is hard, and sometimes it feels thankless," she admits. "But I know that I am making a difference. When the kids come back to a clean school, it makes all the effort worth it." Her words echo the sentiments of many janitors who, despite the hardships they face, continue to find pride and purpose in their work. Moreover, job security is often precarious, with many janitors facing the threat of layoffs or cutbacks, particularly in uncertain economic times. Companies like ABM Industries and ServiceMaster, which operate in Chicago, employ numerous janitors, but fluctuations in contracts can leave workers vulnerable. These economic realities underscore the importance of advocating for fair wages and job stability in the cleaning industry.

The Human Connection

One of the most poignant aspects of being a janitor is the human connection they foster with the spaces they maintain. Many janitors develop relationships with the people who work or study in the buildings they clean. They become a familiar presence, often exchanging greetings and small talk, which helps to create a sense of community. Tom, a janitor in a corporate office, recounts a touching experience when he helped an employee who was having a particularly rough day. "She was crying in the restroom, and I just asked if she was okay," he recalls. "Sometimes, people just need someone to listen." This simple act of kindness exemplifies the deeper connections that janitors build with the people around them, highlighting how their roles extend beyond cleaning to providing emotional support. These interactions not only foster a sense of belonging but also remind us of the shared humanity that exists in every workplace. The janitors, through their daily efforts, contribute to creating a welcoming environment, making the spaces they maintain more than just buildings, but communities where individuals can connect and thrive.