Australian Government Department Of Human Services

The Australian Government Department of Human Services, now known as Services Australia, is a federal agency responsible for delivering social, health, and welfare payments and services to the Australian public. The agency administers programs such as Centrelink, Medicare, and Child Support, providing financial assistance, healthcare access, and support for families and individuals. Revenue is generated through government funding as part of the national budget, rather than commercial activities. Established in 2004 and restructured in 2020, Services Australia plays a critical role in implementing government policy and ensuring efficient service delivery across the country. Candidates should be aware of its strong focus on public service values, digital transformation, and customer-centric service improvements.

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