Consumer And Worker Protection

The New York City Department of Consumer and Worker Protection (DCWP) is a municipal agency dedicated to protecting and enhancing the daily economic lives of New Yorkers by ensuring a fair marketplace for consumers and safeguarding workplace rights. DCWP enforces consumer protection, licensing, and workplace laws, oversees business licensing for hundreds of industries, and conducts investigations and outreach to prevent predatory practices. The agency generates revenue through licensing fees, fines, and penalties from enforcement actions. Notably, DCWP has played a key role in advancing paid sick leave, fair workweek, and other worker protection laws in New York City, reflecting its ongoing commitment to equity and economic justice.

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