Egain

eGain Corporation is a leading provider of cloud-based customer engagement solutions, specializing in AI-powered customer service and knowledge management software. They generate revenue through subscription fees for their SaaS platform, which helps businesses enhance customer experience and operational efficiency. Founded in 1997, eGain has a rich history of innovation, including pioneering AI applications in customer service. Their clientele spans various industries, including financial services, telecommunications, and retail, making them a versatile player in the customer engagement space.

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