Sykes

SYKES, a global leader in providing customer engagement services, specializes in customer support, technical support, and inbound sales for various industries including healthcare, financial services, and technology. The company generates revenue through outsourcing contracts with businesses seeking to enhance their customer service operations. Founded in 1977 by John H. Sykes, the company has grown significantly, expanding its footprint to over 20 countries and employing thousands of people worldwide. Notably, SYKES was acquired by Sitel Group in 2021, further strengthening its market position.

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