360 Youth Services

Intake and Diversion Coordinator

NAPERVILLE, ILPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from 360 Youth Services

  • Job overview

    The Intake and Diversion Coordinator at 360 Youth Services manages client intake and diversion efforts to prevent homelessness, supporting youth through shelter eligibility screening and creative housing solutions.

  • Responsibilities and impact

    The role involves responding to housing inquiries, maintaining waitlists, scheduling intakes, coordinating with program managers, assisting at-risk individuals with alternative housing, conducting outreach, crisis intervention, and documenting client progress.

  • Compensation and benefits

    The position offers a salary range of $23 to $25 per hour and includes full-time employee benefits as detailed by LCFS.

  • Experience and skills

    Candidates should have a bachelor's degree in social work or related field with one to two years of experience in social services or case management, knowledge of community resources, trauma-informed care, and commitment to affirming care for diverse populations.

  • Career development

    The job encourages professional development in trauma-informed care, anti-oppressive practices, and inclusion, with opportunities for advocacy and skill growth.

  • Work environment and culture

    The company values diversity, inclusion, ethical conduct, professionalism, and collaboration in a supportive work environment focused on equity and client confidentiality.

  • Company information

    360 Youth Services is focused on providing housing and support services to youth, emphasizing trauma-informed and affirming care for LGBTQ+ and BIPOC populations.

  • Team overview

    The coordinator reports to the Emergency Shelter Program Manager and works closely with program managers and the housing team to manage client services and program openings.

  • Job location and travel

    The job requires regional travel for intake assessments and involves working in both office and community settings.

  • Unique job features

    The role includes unique responsibilities such as providing services in non-traditional settings and developing individualized housing plans using the Critical Time Intervention framework.

Company overview

360 Youth Services is a nonprofit organization dedicated to supporting youth and families through a variety of programs aimed at fostering healthy development and positive change. They provide services such as counseling, housing support, and prevention education to address issues like homelessness, mental health, and substance abuse among young people. The organization generates revenue through grants, donations, and partnerships with community stakeholders. Founded in 1971, 360 Youth Services has a long history of adapting to the evolving needs of the communities they serve, emphasizing collaboration and innovation in their approach to youth empowerment.

How to land this job

  • Tailor your resume to emphasize experience in client intake, case management, and coordinating housing or social services, highlighting skills in screening, scheduling, and maintaining detailed records as described in the job duties at 360 Youth Services.

  • Showcase your knowledge of community resources, trauma-informed care, and ability to work with diverse populations including LGBTQ+ and BIPOC youth, as well as your problem-solving and crisis intervention skills.

  • Apply through multiple channels such as 360 Youth Services' official corporate website and LinkedIn to maximize your application visibility and reach.

  • Connect with current employees in the Emergency Shelter or Housing Program divisions at 360 Youth Services on LinkedIn; use ice breakers like commenting on their recent community outreach efforts or asking about the impact of the Critical Time Intervention framework on their work.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'intake assessments,' 'diversion,' 'trauma-informed care,' 'case management,' and 'community resources' to ensure your resume passes initial screenings.

  • Utilize Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume for ATS, and identify LinkedIn contacts to network with, freeing up your time to focus on interview preparation and skill development.

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