TECEZE

Information Technology Support Coordinator

ST PETERS, MOPosted 23 days ago

Job summary

  • Job overview

    The Information Technology Support Coordinator at TECEZE provides Level 1 and Level 2 IT support and manages IT hardware and software deployment to ensure smooth technology operations.

  • Responsibilities and impact

    The role involves diagnosing and resolving hardware, software, and network issues, managing user lifecycle processes, preparing BOMs and budgets, coordinating with vendors, capturing hardware and network inventories, and preparing deliverables for SAP IT lead approval.

  • Experience and skills

    Requires experience with Windows and macOS platforms, hardware and software troubleshooting, imaging and deployment tools like SCCM and JAMF, Active Directory and Apple account management, and vendor coordination.

Company overview

TECEZE is a global IT services and solutions provider specializing in managed IT services, cybersecurity, cloud solutions, and IT consulting. They generate revenue through service contracts, consulting fees, and subscription-based models for their cloud and cybersecurity offerings. Founded in 2008, TECEZE has grown rapidly, establishing a reputation for delivering innovative and reliable IT solutions to businesses across various industries. Their commitment to customer satisfaction and technological excellence has positioned them as a trusted partner for companies looking to enhance their IT infrastructure.

How to land this job

  • Tailor your resume to highlight your expertise in Level 1 and Level 2 IT support across Windows and macOS platforms, emphasizing your skills in diagnosing and resolving hardware, software, and network issues such as VPN connectivity and FileVault problems.

  • Showcase your experience with system imaging and deployment tools like SCCM, JAMF, DeployStudio, and Apple Remote Desktop, as well as your ability to manage user lifecycle processes including onboarding and offboarding in Active Directory and Apple environments.

  • Apply through multiple channels including TECEZE's corporate website and LinkedIn to maximize your chances of getting noticed for the Information Technology Support Coordinator role.

  • Connect with IT support and infrastructure team members at TECEZE on LinkedIn to learn more about the role and company culture; consider ice breakers like asking about recent IT projects they’ve led or commenting on TECEZE’s technology stack.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'Level 1/Level 2 support,' 'SCCM,' 'JAMF,' 'Active Directory,' 'VPN,' and 'hardware/software troubleshooting' to ensure your resume passes automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate applying through multiple portals, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and skill development.

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