Job summary
Job post source
This job is directly from UpGuard
Job overview
The Account Manager at UpGuard focuses on revenue retention and expansion within key accounts, playing a pivotal role in driving renewals and growth in the cybersecurity SaaS sector.
Responsibilities and impact
The role involves managing contract renewals, safeguarding and expanding revenue, negotiating contracts, staying informed on market trends, collaborating with cross-functional teams, and tracking account health metrics.
Compensation and benefits
The position offers a base salary between $75,000 and $100,000 with quarterly bonuses, a monthly lifestyle subsidy, WFH setup allowance, $1,500 annual learning and development allowance, generous leave policies, 18 weeks paid parental leave, personal leave, fully remote work options, and top-spec hardware.
Experience and skills
Candidates should have commercial experience in SaaS renewals or account executive roles, strong negotiation skills, cybersecurity knowledge especially in Third-Party Risk Management, strategic and data-driven mindset, and collaboration skills; preferred qualifications include MEDDPICC sales methodology experience, cybersecurity certifications, and Spanish proficiency.
Career development
The role includes a $1,500 annual learning and development allowance to support career growth and development opportunities within a rapidly growing cybersecurity company.
Work environment and culture
UpGuard promotes a customer-first, innovative, and supportive culture with a fully remote working environment, recognition as a Certified Great Place to Work®, and a focus on employee well-being.
Company information
UpGuard is a cybersecurity company focused on protecting data by automating risk management processes, serving large and innovative clients globally with a strong reputation and growth in the sector.
Team overview
The Account Manager will join a high-performing team focused on customer success and revenue growth, reporting to the Manager of Account Management and collaborating across sales, customer success, and marketing teams.
Job location and travel
The role is fully remote with physical offices in Sydney and Hobart, and hiring is limited to certain US states including CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, and DC.
Application process
Applicants must undergo national police and reference checks, and the company does not support visa sponsorship or relocation; specific US state eligibility applies.
Unique job features
This role offers unique benefits such as a monthly lifestyle subsidy, fully remote work, a WFH setup allowance, and a strong focus on employee well-being and development.
Company overview
UpGuard is a cybersecurity company that specializes in risk management and data breach prevention. They make money by offering a suite of products that help businesses assess and mitigate their security vulnerabilities, including continuous monitoring, vendor risk management, and data leak detection services. Founded in 2012, UpGuard has grown significantly, securing high-profile clients and partnerships, and is known for its role in uncovering major data breaches and security lapses in various industries.
How to land this job
Position your resume to highlight your commercial experience with SaaS renewals, emphasizing your ability to drive revenue retention and expansion within key accounts, which is central to this Account Manager role at UpGuard.
Focus on showcasing your knowledge of cybersecurity, particularly Third-Party Risk Management (TPRM), and your negotiation skills in contract renewals, reflecting the job's strategic and client-focused responsibilities.
Apply through UpGuard's corporate careers page and LinkedIn, as well as any other job boards where UpGuard posts this position, to maximize your application visibility and chances of consideration.
Connect with current UpGuard Account Managers and members of the Success or Sales teams on LinkedIn; use ice breakers like commenting on recent UpGuard cybersecurity initiatives or asking about their approach to managing client renewals and upsells to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords such as 'SaaS renewals,' 'revenue retention,' 'contract negotiation,' 'Third-Party Risk Management,' and 'cybersecurity,' ensuring your resume passes initial automated screenings.
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