Job summary
Job post source
This job is directly from FirstService Residential
Job overview
The Assistant, Administrative role at FirstService Residential supports day-to-day operations of a Community Association, focusing on customer service and communication with Board of Trustees and homeowners.
Responsibilities and impact
The role involves providing customer service, managing work requests and orders in Connect, maintaining community information, and assisting with Board packages and other administrative duties.
Compensation and benefits
The position offers $20.00 - $22.00 per hour, comprehensive medical, dental, vision benefits, paid holidays, time off, and a 401k with company match, with occasional travel for training.
Experience and skills
Requires minimum 3 years administrative or related business experience, proficiency in Microsoft Office, Outlook, Windows, critical thinking, problem solving, and ability to handle confidential information.
Company overview
FirstService Residential is North America's largest residential property management company, specializing in managing homeowner associations, condominiums, and co-ops. They generate revenue through management fees, ancillary services, and value-added programs tailored to enhance property values and resident lifestyles. Founded in 1989, the company has grown through strategic acquisitions and organic expansion, establishing a strong presence across the United States and Canada. Their commitment to service excellence and innovative solutions has positioned them as a leader in the property management industry.
How to land this job
Tailor your resume to emphasize your three or more years of administrative experience, highlighting proficiency with Microsoft Office, Outlook, and Windows, as these are core requirements for the Assistant, Administrative role at FirstService Residential.
Focus on showcasing your customer service skills and your ability to maintain communication with multiple stakeholders such as Board of Trustees, homeowners, and associates, as effective communication is key in this position.
Apply through multiple platforms including the FirstService Residential corporate careers page and LinkedIn to maximize your chances of being noticed for this role.
Connect on LinkedIn with current employees in the Community Association or administrative divisions at FirstService Residential, using ice breakers like asking about their experience with the Connect system or how they manage communication with homeowners and boards.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'work order management,' 'Connect system,' 'community information maintenance,' and 'confidential information handling' to ensure your resume passes initial automated screenings.
Consider using Jennie Johnson's Power Apply feature which automates tailoring your resume, identifies the best application channels, and suggests relevant LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and other job search activities.
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