Equity Management

Entry Level Customer Success Manager

CRANSTON, RIPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Equity Management.

  • Job overview

    The Entry Level Customer Success Manager role at Equity Management involves representing clients to high-priority customers, focusing on new business acquisition, marketing, and customer retention, with significant training provided.

  • Responsibilities and impact

    The candidate will engage in customer success activities including acquiring new consumers, marketing, and retaining customers while representing the client's reputation, supported by extensive training in sales techniques and business psychology.

  • Compensation and benefits

    The position offers full entry-level training, ongoing support, a team atmosphere, travel opportunities including business trips, and excellent career progression with leadership development.

  • Experience and skills

    Candidates must have integrity, character, ambition for success, and be highly competitive, goal-driven, and adaptable; no prior experience is required as thorough training is provided.

  • Career development

    The company has a strict organic growth policy offering ample room for advancement and leadership development through full training.

  • Work environment and culture

    The work culture is described as fun and team-oriented with ongoing support and a fast growth environment.

  • Company information

    Equity Management provides marketing, advertising, and consumer services with a focus on client representation and customer success.

  • Unique job features

    The role is distinguished by comprehensive entry-level training, leadership development, travel opportunities, and a focus on managing different personalities and multitasking skills.

Company overview

Equity Management is a company specializing in providing comprehensive solutions for managing equity compensation plans, such as stock options and restricted stock units, primarily for corporate clients and their employees. The firm generates revenue by offering software platforms, consulting services, and administrative support to help organizations streamline compliance, reporting, and tax obligations related to equity awards. Founded to address the complexities of equity compensation, Equity Management has evolved alongside regulatory changes and technological advancements in the financial services sector. Candidates should be aware of the company's focus on accuracy, security, and regulatory compliance, as well as its commitment to supporting both HR departments and individual plan participants. Understanding the company's role in bridging finance, technology, and human resources is essential for prospective employees.

How to land this job

  • Position your resume to highlight your strong ambition, integrity, and character, as these are key qualities Equity Management values for their entry-level Customer Success Manager role.

  • Emphasize your adaptability, goal-driven mindset, and any experience or skills related to customer service, marketing, or sales, even if gained through internships or academic projects.

  • Apply through multiple platforms including Equity Management's corporate careers page and LinkedIn to maximize your application visibility.

  • Connect with current Customer Success Managers or team members at Equity Management on LinkedIn, using ice breakers such as commenting on their recent posts about company culture or asking about their experience with the training program.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'customer retention,' 'new business acquisition,' 'sales techniques,' 'adaptability,' and 'team atmosphere' to ensure it passes initial screenings.

  • Jennie Johnson's Power Apply feature can automate applying through various channels, tailor your resume for ATS, and identify relevant LinkedIn contacts to network with, saving you time and increasing your chances of landing the job.

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