Job summary
Job post source
This job is directly from Banfield Pet Hospital
Job overview
The Client Service Coordinator at Banfield Pet Hospital manages client and pet flow through the hospital, supports the veterinary team’s productivity, and ensures excellent communication to encourage client retention and referrals.
Responsibilities and impact
The role involves coordinating care for clients and pets efficiently and warmly, facilitating communication among associates and clients, and maximizing the veterinary team's productivity by managing client flow.
Compensation and benefits
The pay range is $15.39 to $19.67 hourly, varying by experience and location, with comprehensive benefits including medical, dental, vision insurance, retirement plans, paid time off, mental health resources, life insurance, disability coverage, flexible spending accounts, parental leave, continuing education allowance, family support, and pet wellness plans.
Career development
Banfield supports professional growth through continuing education allowances and resources for career advancement.
Work environment and culture
Banfield emphasizes well-being, mental health, family support, and a welcoming, friendly work environment focused on associate and client satisfaction.
Company information
Banfield Pet Hospital is a veterinary care provider focused on pet health and wellness, offering extensive benefits and support to associates and their families.
Application process
Current associates must apply through the internal career site via Workday; external application details are not provided.
Unique job features
The job offers unique benefits such as student debt relief for full-time veterinarians, digital exercise therapy, fertility and family building support, and three free pet wellness plans.
Company overview
Banfield Pet Hospital is a leading provider of preventive veterinary care, operating over 1,000 hospitals across the United States and Puerto Rico. Founded in 1955, Banfield partners with PetSmart to offer convenient, accessible pet healthcare services. They generate revenue primarily through wellness plans, routine check-ups, vaccinations, and surgical procedures. Banfield is known for its commitment to high-quality care and community involvement, including initiatives like the Banfield Foundation, which supports pets and communities in need.
How to land this job
Tailor your resume to emphasize your skills in client communication, coordination, and multitasking, highlighting your ability to efficiently manage client flow and support a veterinary medical team, as these are core to the Client Service Coordinator role at Banfield Pet Hospital.
Showcase your experience in building positive client relationships and your aptitude for creating a welcoming, friendly, and efficient environment, which aligns with Banfield's focus on client retention and referrals.
Apply through multiple channels including Banfield's internal career site via Workday if you are a current associate, as well as external platforms like LinkedIn and Banfield’s corporate job portal to maximize your visibility.
Connect on LinkedIn with current Banfield associates in client services or veterinary support roles; use ice breakers such as commenting on their role in enhancing pet care experiences or asking about the team culture and client engagement strategies at Banfield.
Optimize your resume for ATS by including keywords from the job description such as 'client coordination,' 'veterinary team support,' 'client communication,' and 'efficient workflow management' to ensure your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and other job search activities.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.