Job summary
Job post source
This job is directly from Emory Healthcare.
Job overview
The Patient Services Coordinator at Emory Healthcare plays a vital role as the first point of contact for patients, ensuring a smooth and positive experience during their clinical appointments.
Responsibilities and impact
Daily responsibilities include welcoming and checking in patients, providing excellent customer service, troubleshooting patient needs, managing appointment logistics, and participating in patient satisfaction initiatives.
Compensation and benefits
Emory Healthcare offers comprehensive health benefits starting on day one, student loan repayment assistance, family-focused benefits, and wellness incentives.
Experience and skills
Candidates should have a high school diploma or GED and at least 12 months of experience in healthcare or customer service, or be currently enrolled in an accredited bachelor's degree program.
Career development
Emory Healthcare provides ongoing mentorship, leadership programs, and a supportive environment for professional growth.
Work environment and culture
The company fosters a diverse, equitable, and inclusive culture, valuing unique perspectives and backgrounds, and is committed to equal opportunities.
Company information
Emory Healthcare is Georgia's most comprehensive academic health system, comprising 11 hospitals and over 425 provider locations, and is recognized for its Magnet® designated ambulatory practice.
Team overview
The specific team dynamics and size are not detailed in the description, but the role involves collaboration with various healthcare staff and providers.
Job location and travel
The position is based at Emory Healthcare facilities, which may involve occasional travel depending on assigned work areas.
Application process
The application process details are not specified in the description.
Unique job features
The role is distinguished by its focus on patient satisfaction and the requirement for strong interpersonal and problem-solving skills.
Company overview
Emory Healthcare is a leading academic health system in Georgia, providing comprehensive care through its network of hospitals, clinics, and specialized care centers. They generate revenue primarily from patient services, research grants, and educational programs. Founded in 1905, Emory Healthcare is affiliated with Emory University and is known for its cutting-edge research and commitment to medical education. The organization emphasizes innovation, quality care, and community health initiatives.
How to land this job
Position your resume to showcase your customer service experience and ability to handle administrative tasks, as these are crucial for the Patient Services Coordinator role at Emory Healthcare.
Emphasize your interpersonal and communication skills, as well as any experience in healthcare or fast-paced environments, to align with the job requirements.
Apply through multiple channels including Emory Healthcare's corporate site and LinkedIn to maximize your exposure to this opportunity.
Network with individuals in the Patient Services division at Emory Healthcare on LinkedIn; you might start conversations by asking about their experiences or recent initiatives they’re proud of.
Optimize your resume for ATS by including keywords from the job description, such as 'customer service', 'patient experience', and 'administrative functions', to improve your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored and effectively highlights your qualifications for the role.
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