ASM Global

Operations Supervisor

CLEVELAND, OHPosted a month ago

Job summary

  • Job post source

    This job is directly from ASM Global

  • Job overview

    The Operations Supervisor at ASM Global oversees housekeeping and setup teams to ensure exceptional event readiness and facility cleanliness, contributing to a superior client experience.

  • Responsibilities and impact

    The role involves supervising house crews during event setup and breakdown, enforcing safety and cleanliness standards, coaching team members, coordinating supplies, inspecting work, and collaborating with partners to ensure smooth event operations.

  • Experience and skills

    Requires a High School Diploma or equivalent, with 1-2 years of leadership experience preferred, strong communication, multitasking, problem-solving skills, proficiency in Microsoft Outlook and Word, and the ability to work irregular hours and perform physical tasks.

  • Work environment and culture

    The position emphasizes safety, teamwork, adherence to policies like VenueShield, and promotes a healthy, productive work environment with a focus on sustainability.

  • Company information

    ASM Global is a company focused on venue operations and event management, committed to safety, client service, and sustainability.

  • Team overview

    The supervisor supports and guides house crews and scheduled teams involved in housekeeping and event conversion activities.

  • Job location and travel

    The job requires working in both indoor and outdoor environments with physical demands such as climbing, standing, and lifting up to 75 pounds, including irregular hours.

  • Unique job features

    The job includes enforcing union guidelines, using computerized task management systems, and embracing Green/Sustainability Initiatives.

Company overview

ASM Global is a leading venue management and services company that operates a wide array of stadiums, convention centers, theaters, and other event spaces worldwide. Formed in 2019 through the merger of AEG Facilities and SMG, ASM Global generates revenue by managing and hosting events, providing catering services, and offering ticketing solutions. The company is known for its extensive portfolio of high-profile venues and its commitment to delivering exceptional event experiences. Understanding ASM Global's history of strategic mergers and its global footprint can be crucial for a candidate looking to join the team.

How to land this job

  • Position your resume to highlight your leadership and supervisory experience, especially in managing teams during event setups and breakdowns, as this is central to the Operations Supervisor role at ASM Global.

  • Emphasize your skills in coordinating housekeeping and conversion activities, your ability to enforce safety and cleanliness standards, and your familiarity with union guidelines and compliance inspections as outlined in the job description.

  • Apply through multiple platforms including ASM Global's corporate careers site and LinkedIn to maximize your visibility and chances of being noticed for this role.

  • Connect with current employees or supervisors within ASM Global’s operations or facilities management divisions on LinkedIn; use ice breakers like asking about their experience with ASM Global’s VenueShield safety program or how they manage event readiness under tight timelines.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'event setup,' 'housekeeping supervision,' 'safety regulations,' 'VenueShield,' 'team coaching,' and 'preventive maintenance' to ensure it passes initial automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, freeing you to focus on preparing for interviews and refining your skills.

Jennie Johnson works for you!

Here’s what we do to make sure you’re successful:

  • Targeted Resume Revamp:

    We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.

  • Job Description Dissection:

    Unpack the job posting with expert analysis, ensuring your application hits every key requirement.

  • Bespoke Cover Letter:

    Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.

  • Interview Mastery:

    Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.

  • Direct Application Insights:

    Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.

  • Skills and Gaps Assessment:

    Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.

  • Personalized Email Pitch:

    Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.

  • In-depth Research Guide:

    Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.

  • Detailed Company Analysis:

    Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.

  • Strategic Candidate Overview:

    Understand your unique value and why companies would want to interview you, highlighting your background and positioning.