Job summary
Job post source
This job is directly from BDI
Job overview
The Customer Support Specialist at BDI plays a crucial role in providing customer and sales support, ensuring customer satisfaction and operational efficiency.
Responsibilities and impact
Daily responsibilities include answering customer inquiries, maintaining sales orders, quoting products, purchasing from manufacturers, supporting outside sales staff, and occasionally performing warehouse duties.
Compensation and benefits
BDI offers competitive pay, exceptional variable compensation, health benefits, a 401(k) and profit-sharing program, maternal and paternal leave, tuition reimbursement, and referral bonuses.
Experience and skills
Candidates must have a High School Diploma or GED, with 1+ years in customer service or sales preferred, strong computer skills, excellent communication, math skills, and the ability to lift 50 pounds.
Work environment and culture
BDI promotes an entrepreneurial environment focused on customer service and technical expertise, fostering a culture of success for customers and team members.
Company information
BDI is a leading global supplier of industrial products and services, known for its commitment to customer service and technical expertise, driving its global expansion.
Company overview
BDI (Business Development International) specializes in providing comprehensive business solutions, including market research, strategic consulting, and international trade services. They generate revenue through consultancy fees, market analysis reports, and facilitating global business partnerships. Established in 1995, BDI has a rich history of helping companies expand their market presence and navigate complex international trade regulations. Their expertise spans multiple industries, making them a versatile partner for businesses looking to grow globally.
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