Job summary
Job post source
This job is from a recruiting firm hiring for a separate company (AT&T).
Job overview
The Customer Service Assistant role involves assisting customers with inquiries and ensuring satisfaction with AT&T's services, playing a key role in positive customer experiences.
Responsibilities and impact
The assistant will handle a variety of customer inquiries, provide solutions, and contribute to customer satisfaction with AT&T's offerings.
Career development
The company offers training, mentorship, teamwork, travel rewards, and professional development opportunities to support career growth.
Work environment and culture
The culture emphasizes teamwork, mutual respect, individual mentorship, and appreciation of employees' contributions.
Company information
Elite Management Services is a recruiting firm facilitating hires for AT&T, focusing on customer service roles.
Unique job features
The job offers unique perks like travel rewards and continuous mentorship to enhance employee skills and satisfaction.
Company overview
Elite Management Services, Inc. is a company that appears to be involved in community management and possibly other management services, as indicated by a job listing for a Community Manager on LinkedIn. The company is also listed in the Better Business Bureau's sitemap, suggesting it is an accredited business. Additionally, there is a mention of the company in a Connecticut government forfeiture report, which might indicate some legal or financial proceedings involving the company. The presence of individuals associated with the company, such as Jeff Grant, suggests a network of professionals linked to its operations.
How to land this job
Tailor your resume to highlight your problem-solving skills and passion for customer satisfaction, as these are central to the Customer Service Assistant role at Elite Management Services.
Emphasize your experience in handling customer inquiries and providing effective solutions, along with any teamwork or mentorship experiences that align with the company's values.
Apply through multiple platforms including Elite Management Services' corporate website and LinkedIn to maximize your chances of being noticed for this position.
Connect with current employees in the residential or customer service divisions at Elite Management Services on LinkedIn; start conversations by complimenting their commitment to customer satisfaction or asking about their experience with the training and mentorship programs.
Optimize your resume for ATS by incorporating keywords such as 'customer service,' 'problem-solving,' 'teamwork,' 'mentorship,' and 'customer satisfaction' as stated in the job description.
Utilize Jennie Johnson's Power Apply feature to automate your applications, tailor your resume for ATS, and identify LinkedIn connections for networking, allowing you to focus more on preparing for interviews and honing your skills.
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