Job summary
Job post source
This job is directly from City Wide Facility Solutions
Job overview
The Facility Solutions Manager role at City Wide Facility Solutions involves managing client relationships and service operations to ensure high-quality facility management solutions and client satisfaction.
Responsibilities and impact
The role includes managing client and contractor relationships, negotiating contracts, overseeing service quality and compliance, supervising staff, coordinating client services, and resolving client issues to maintain service excellence.
Compensation and benefits
The position offers a salary range of $55,000-$65,000 with uncapped commission and bonuses, dental, medical, vision, and life insurance, 401k with 4% company match, 8 paid holidays, mileage reimbursement, and company-issued equipment.
Experience and skills
Candidates should have 2-4 years of sales and management experience preferably in building maintenance or facility management, proven client retention success, a high school diploma (Bachelor's preferred), strong communication skills, proficiency in Microsoft Office and CRM, and the ability to meet physical demands.
Career development
There is an opportunity to advance from Small Accounts Manager to Facility Solutions Manager within 9-12 months, providing growth in leadership and operational responsibilities.
Work environment and culture
City Wide Facility Solutions fosters a culture of excellence focused on quality service delivery and strong client relationships in a supportive work environment.
Company information
City Wide Facility Solutions is a leader in the building maintenance industry providing comprehensive facility management solutions with a commitment to exemplary client service.
Team overview
The candidate will work closely with Night Managers, Contractors, Sales Executives, and the Director of Operations to manage client service delivery and operational compliance.
Unique job features
The role features a protected territory, company-issued technology, and a focus on client retention and service quality, distinguishing it from similar positions.
Company overview
City Wide Facility Solutions is a management company specializing in building maintenance services for commercial properties. They generate revenue by acting as a single point of contact for over 20 facility services, including janitorial, landscaping, and HVAC maintenance, which they subcontract to local service providers. Founded in 1961, City Wide has expanded its franchise model across the United States, emphasizing a commitment to quality service and client satisfaction. Their unique business model focuses on simplifying facility management for clients while supporting local businesses.
How to land this job
Position your resume to emphasize your experience in client relationship management, sales, and team leadership, highlighting your ability to retain and expand client accounts in facility management or building maintenance.
Focus on showcasing your skills in contract negotiation, quality control inspections, and managing contractor compliance, as these are vital to the Small Accounts Manager role at City Wide Facility Solutions.
Apply through multiple platforms including City Wide Facility Solutions' official corporate career page and LinkedIn to maximize your visibility and chances of being noticed.
Connect with current employees in the Small Accounts or Facility Solutions divisions on LinkedIn; start conversations by complimenting recent company initiatives or asking about their experience managing client relationships and contractor performance.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client retention,' 'contract negotiation,' 'quality control inspections,' 'CRM systems,' and 'facility management' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple sites, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, saving you time and increasing your chances of landing the job.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.