Job summary
Job post source
This job is directly from Netflix
Job overview
The Software Engineer, Game Support at Netflix's game studio is responsible for maintaining and improving existing games across platforms, ensuring stability and quality post-launch to enhance player experience.
Responsibilities and impact
The role involves troubleshooting and resolving player-reported technical issues, collaborating with development and QA teams to fix bugs, implementing updates and patches, monitoring game health, documenting support processes, and improving internal tools for game maintenance.
Compensation and benefits
The salary range is $60,000 to $270,000 annually with no bonuses, offering flexible compensation between salary and stock options. Benefits include comprehensive health plans, mental health support, 401(k) with employer match, stock options, disability programs, paid leave, and family-forming benefits.
Experience and skills
Candidates need a bachelor's degree or equivalent experience, 3+ years in the games industry, strong Unity and C# skills, familiarity with source control, debugging, JIRA, build pipelines, and multiple operating systems. Platform certification knowledge is a plus.
Work environment and culture
Netflix values integrity, excellence, respect, inclusion, collaboration, and offers a unique culture focused on creativity, diversity, and a meaningful interview experience with accommodations available.
Company information
Netflix is a leading entertainment service with over 300 million members globally, offering TV, films, and games across many genres and languages.
Team overview
The team includes developers, artists, and storytellers who collaborate closely, valuing feedback, respect, and creative empowerment to impact games meaningfully.
Unique job features
The role offers the chance to work on a variety of platforms and products, with a focus on cross-disciplinary collaboration and maintaining high-quality player experiences post-launch.
Company overview
Netflix is a global streaming service that offers a vast library of TV shows, movies, documentaries, and original programming to subscribers. They make money primarily through subscription fees, offering various plans that cater to different viewing preferences and budgets. Founded in 1997 as a DVD rental service by Reed Hastings and Marc Randolph, Netflix transitioned to streaming in 2007 and has since become a leader in digital entertainment, known for producing critically acclaimed original content like "Stranger Things" and "The Crown."
How to land this job
Tailor your resume to emphasize your 3+ years of experience in game software engineering, focusing on your expertise with Unity and proficiency in C#, as these are critical for the Netflix Software Engineer, Game Support role.
Highlight your skills in troubleshooting, debugging, and resolving technical issues across multiple platforms (mobile, web, desktop), along with your familiarity with source control systems like Git or Perforce and issue tracking tools such as JIRA.
Apply through multiple channels including Netflix's official careers page and LinkedIn to maximize your application's visibility and ensure it reaches the right recruiters and hiring managers.
Connect on LinkedIn with current Netflix game studio engineers or team members, using ice breakers like commenting on a recent Netflix game release, expressing enthusiasm for their collaborative studio culture, or asking about their experience working with the NightTools storytelling toolset.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Unity,' 'C#,' 'game debugging,' 'JIRA,' 'source control,' and 'game support,' and ensure your resume format is clean and ATS-friendly to pass automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailoring your resume, applying through multiple platforms, and identifying LinkedIn connections for networking, allowing you to focus more on preparing for interviews and skill enhancement.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.