Job summary
Job post source
This job is directly from Elevance Health
Job overview
The Outreach Care Specialist at Elevance Health ensures member treatment plans are followed for less complex cases and proactively improves member health to meet quality goals.
Responsibilities and impact
The role involves coordinating follow-up care, assessing member compliance, identifying barriers and solutions, recommending treatment modifications, coaching members on health risks, preparing reports, and maintaining agency relationships.
Compensation and benefits
The job offers market-competitive total rewards including merit increases, paid holidays, PTO, incentive bonuses, medical, dental, vision, disability benefits, 401(k) with match, stock purchase plan, life insurance, wellness programs, and financial education resources.
Experience and skills
Requires a high school diploma or equivalent with at least 1 year related experience; preferred qualifications include a BS/BA in human services or social work and experience with mental health or substance use disorders, plus strong communication, problem-solving, facilitation, and analytical skills.
Career development
Elevance Health fosters a culture designed for personal and professional growth aligned with company strategy and values.
Work environment and culture
The company promotes a culture based on values and behaviors that support strategy, business outcomes, and shared success, with a hybrid workforce strategy and emphasis on health and safety.
Company information
Elevance Health is a Fortune 25 health company focused on improving lives and communities with a history in healthcare and a commitment to simplifying healthcare.
Job location and travel
The position is primarily virtual with required in-person training and expects candidates to reside in WI, MO, IA, or TN, with some onsite work expected per hybrid strategy.
Application process
Applicants must submit resumes directly; Elevance Health only accepts resumes from agencies with signed agreements. Vaccination against COVID-19 and Influenza is required for certain roles.
Unique job features
The role offers flexibility with virtual work, essential in-person training, and opportunities to impact member health and quality goals through proactive outreach and care coordination.
Company overview
Elevance Health, formerly known as Anthem, Inc., is a leading health benefits company in the United States that provides a diverse range of medical, pharmaceutical, dental, behavioral health, and other related services. They generate revenue primarily through premiums from their health insurance plans, administrative fees for managing self-funded plans, and government contracts for Medicare and Medicaid services. An important historical note is their rebranding from Anthem to Elevance Health in 2022, reflecting their broader commitment to elevating whole health and advancing health beyond healthcare.
How to land this job
Tailor your resume to highlight experience in coordinating care plans, scheduling, and member engagement, emphasizing your ability to assess compliance and identify barriers in healthcare settings.
Showcase your communication skills, problem-solving abilities, and experience in coaching or supporting members to improve health outcomes, as these are key to the Outreach Care Specialist role.
Apply through Elevance Health's corporate careers page and LinkedIn to maximize your chances, ensuring you submit through official and multiple channels for better visibility.
Connect on LinkedIn with current Elevance Health associates in care coordination or community health roles; use ice breakers such as commenting on recent Elevance Health initiatives in community health or asking about their experience working remotely and balancing member engagement.
Optimize your resume for ATS by including keywords from the job description like 'care coordination,' 'member engagement,' 'treatment plan compliance,' 'problem-solving,' and 'health risk coaching' to pass automated screenings effectively.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify relevant LinkedIn contacts, allowing you to focus your time on networking and interview preparation.
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