State of North Carolina

Quality Assurance & Quality Improvement Coordinator

RALEIGH, NCPosted a month ago

Job summary

  • Job post source

    This job is directly from State of North Carolina

  • Job overview

    The Quality Assurance & Quality Improvement Coordinator leads QA/QI efforts at the New Bern Children’s Developmental Services Agency, ensuring compliance and improving service quality for infants and toddlers.

  • Responsibilities and impact

    The role involves planning and implementing QA/QI systems, developing policies, analyzing data, leading committees, liaising with providers, conducting evaluations, advising management, delivering training, and participating in leadership activities.

  • Compensation and benefits

    The recruitment salary range is $50,633 to $52,100 with comprehensive state benefits including health insurance, retirement plans, paid leave, and access to the NCFlex program.

  • Experience and skills

    Experience with quality assurance, data analysis, policy development, and training delivery is required; knowledge of federal and state compliance standards is essential.

  • Career development

    Opportunities include leadership team participation and involvement in strategic planning and policy development within a large state agency.

  • Work environment and culture

    The role is within a large state agency focused on health and human services, promoting a collaborative and supportive environment with hybrid work options.

  • Company information

    The North Carolina Department of Health and Human Services is a large state agency with 17,000 employees, dedicated to health and well-being services for diverse populations.

  • Team overview

    The position is part of the New Bern Children’s Developmental Services Agency and the CDSA Management Team, working closely with internal staff and external providers.

  • Job location and travel

    The job is located in New Bern, NC with hybrid work requiring onsite presence.

  • Unique job features

    The position offers a unique opportunity to impact early childhood developmental services through leadership in quality improvement within a major state agency.

Company overview

The State of North Carolina is a government entity responsible for providing public services and governance to residents and businesses within the state. It generates revenue through taxation, federal grants, and various fees for services. Key historical points include its establishment as one of the original Thirteen Colonies and its significant role in the Civil Rights Movement. The state government is structured into executive, legislative, and judicial branches, each with distinct functions and responsibilities.

How to land this job

  • Tailor your resume to highlight leadership in quality assurance and quality improvement initiatives, emphasizing experience with compliance to federal and state regulations relevant to developmental services.

  • Showcase skills in data analysis, policy development, and the ability to design and evaluate QA/QI systems, aligning with the job's focus on continuous improvement and service quality.

  • Apply through multiple platforms including the State of North Carolina's official job portal and LinkedIn to maximize your application reach and visibility.

  • Connect on LinkedIn with current employees in the North Carolina Department of Health and Human Services or the Division of Child and Family Well-Being; use ice breakers such as commenting on recent agency initiatives or asking about their experience with QA/QI projects.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'quality assurance,' 'quality improvement,' 'data analysis,' 'policy development,' and 'compliance,' ensuring it passes automated screening effectively.

  • Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts, saving time and boosting your chances at the State of North Carolina.

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