Job summary
Job post source
This job is directly from Children's Health
Job overview
The Human Resources - Employee HR Navigator at Children's Health provides Tier 2 support to employees, connecting them to benefits and resources to enhance their experience and well-being.
Responsibilities and impact
The role involves conveying complex information clearly, managing inquiries via multiple channels, promoting collaborative solutions, soliciting feedback, supporting operations initiatives, and timely handling of ad hoc requests to meet service goals.
Compensation and benefits
Benefits include medical plan premium coverage after 3 years, 4%-10% savings plan match based on tenure, paid parental leave up to 12 weeks, caregiver leave, and adoption and surrogacy reimbursement.
Experience and skills
Requires at least 5 years of related experience, a high school diploma or equivalent is required, with an associate degree or equivalent experience preferred; strong interpersonal, problem-solving, and communication skills are essential.
Work environment and culture
Children's Health values diversity, inclusion, and culturally effective care, fostering a supportive environment where employees can contribute meaningfully.
Company information
Children's Health is dedicated to improving children's health through advanced treatments and partnership with UT Southwestern, focusing on extraordinary patient and family experiences.
Job location and travel
The position is remote with a Dallas location, working Monday to Friday from 8 AM to 5 PM.
Unique job features
The role offers a concierge-style employee support experience and involves proactive service recovery and relationship management across the health system.
Company overview
Children's Health is a leading pediatric health care system in North Texas, providing comprehensive care through its hospitals, specialty centers, and primary care locations. The organization generates revenue through patient services, partnerships, and various health programs. Established over a century ago, Children's Health has a rich history of innovation and dedication to improving children's health outcomes. It is affiliated with UT Southwestern Medical Center, enhancing its research and clinical capabilities.
How to land this job
Position your resume to highlight your expertise in employee relations, benefits navigation, and your ability to communicate complex HR information clearly, as these are central to the Employee HR Navigator role at Children's Health.
Emphasize your skills in building trust-based relationships, managing inquiries across multiple communication channels, and experience supporting HR compliance and shared services to align with the job's core responsibilities.
Apply through multiple platforms including Children's Health's official careers page and LinkedIn to maximize your chances of being seen by recruiters and hiring managers.
Connect with HR team members and Employee Navigator professionals on LinkedIn; start conversations by commenting on recent Children's Health HR initiatives or asking about how the team fosters a concierge-level employee experience.
Optimize your resume for ATS by incorporating keywords from the job description such as 'employee navigation,' 'HR compliance,' 'service recovery,' 'benefits administration,' and 'collaborative solutions' to ensure your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application portals, and find relevant LinkedIn connections, freeing you to focus more on preparing for interviews and networking.
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