Job summary
Job post source
This job is directly from Stoke Space
Job overview
The IT Technician at Stoke Space supports technical operations by maintaining IT systems and assisting product teams to ensure smooth daily operations in a fast-paced startup environment focused on space transportation.
Responsibilities and impact
The role involves supporting and maintaining IT hardware and software, setting up workstations, troubleshooting helpdesk issues, assisting with IT projects, configuring AV and security systems, managing network cabling, supporting engineering teams, and maintaining IT asset inventory.
Compensation and benefits
The position offers salary ranges from $34.85 to $63.70 per hour depending on level, equity stock options, comprehensive medical, dental, vision insurance, life and disability insurance, 401(k) with employer match, paid time off, holidays, parental leave, wellness benefits, and dog-friendly offices.
Experience and skills
Candidates need 2-4 years of IT support experience, knowledge of Windows and macOS, networking fundamentals, strong troubleshooting skills, and excellent communication; an associate's degree or equivalent experience is required. Preferred qualifications include CAD support, manufacturing environment experience, and mobile device management.
Work environment and culture
Stoke Space fosters a mission-driven, collaborative, and ownership-empowered culture with a focus on innovation in space technology and a supportive work environment including wellness and pet-friendly amenities.
Company information
Stoke Space develops a fully reusable space vehicle called Nova to reduce launch costs and increase launch frequency, aiming to build a scalable space industry and a sustainable future on Earth.
Team overview
The IT Technician will join a small, motivated IT team supporting the entire organization and collaborating closely with product and engineering teams in a startup setting.
Unique job features
This role uniquely supports cutting-edge space launch technology in a fast-moving startup environment, offering opportunities to work with advanced IT systems and contribute directly to space transportation innovation.
Company overview
Stoke Space is an innovative aerospace company focused on developing fully reusable rockets to revolutionize space travel and reduce costs. Their primary goal is to create a sustainable and efficient launch system that can be rapidly reused, thereby making space access more economical and environmentally friendly. Founded in 2019 by former Blue Origin and SpaceX engineers, Stoke Space has quickly gained attention for its ambitious approach to rocket design and technology. The company is working on the development of its first rocket, which aims to achieve rapid turnaround times between launches. Stoke Space is at the forefront of the new space race, leveraging cutting-edge technology and expertise to transform how we access space.
How to land this job
Tailor your resume to highlight hands-on experience with IT support, especially in troubleshooting hardware, software, and connectivity issues, as well as knowledge of Windows and macOS operating systems to align with Stoke Space's IT Technician role.
Emphasize your ability to manage IT assets, configure audio/video systems, and support technical teams, showcasing your proactive problem-solving skills and capacity to work in fast-paced, startup environments focused on innovation.
Apply through Stoke Space's corporate careers page and LinkedIn to maximize your visibility and ensure your application reaches the right hiring managers.
Connect with current IT department members or related technical staff at Stoke Space on LinkedIn; use ice breakers like commenting on their recent projects related to space technology or expressing enthusiasm about Stoke Space’s mission to revolutionize space transportation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'IT support,' 'helpdesk,' 'networking concepts,' 'Windows,' 'macOS,' 'audio/video systems,' and 'technical troubleshooting' to improve screening success.
Utilize Jennie Johnson's Power Apply feature to automate multi-channel applications, customize your resume for ATS, and identify key Stoke Space contacts on LinkedIn, allowing you to focus your energy on preparing for interviews and networking.
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