Job summary
Job post source
This job is directly from Guidehealth
Job overview
The Healthguide Supervisor at Guidehealth leads a remote team of medical assistants to improve patient outreach and care coordination, focusing on social determinants of health and patient engagement.
Responsibilities and impact
The role involves supervising and mentoring remote medical assistants, monitoring team performance, ensuring protocol adherence, managing patient outreach for complex cases, collaborating with care teams, and overseeing workforce operations to enhance patient care and engagement.
Compensation and benefits
The salary ranges from $63,000 to $68,000 annually, with full-time employees eligible for comprehensive benefits including medical, dental, vision, 401(k) with employer match, life and disability insurance, employee assistance programs, flexible time off, paid parental leave, and professional development resources.
Experience and skills
Candidates need a CMA/RMA or equivalent clinical background, 3+ years as a medical assistant with patient outreach experience, 1+ year in a supervisory role preferably remote, strong understanding of social determinants of health, high emotional intelligence, and proficiency with EHRs and telehealth platforms; population health and bilingual skills are preferred.
Career development
Guidehealth offers various resources for learning and professional growth to advance careers within the company.
Work environment and culture
Guidehealth promotes a remote work environment emphasizing accountability, continuous learning, collaborative innovation, inclusivity, and empathy, fostering a supportive and patient-centered culture.
Company information
Guidehealth is a physician-led, AI-powered healthcare company focused on affordable, high-quality care through remote Healthguides and a centralized service model to improve patient outcomes and provider satisfaction.
Team overview
The candidate will lead a remote team of Healthguides responsible for patient outreach and care coordination, fostering collaboration and high performance.
Job location and travel
This is a fully remote position requiring a reliable internet connection capable of video calls and system access.
Unique job features
The role uniquely combines remote supervision with a focus on social determinants of health and value-based care, supported by AI and data analytics to drive patient engagement and outcomes.
Company overview
Guidehealth is a healthcare technology company focused on improving patient outcomes through innovative digital solutions. They make money by offering a suite of products and services that streamline patient care, enhance data management, and provide actionable insights to healthcare providers. Founded with the mission to transform healthcare delivery, Guidehealth has established itself as a leader in the industry by leveraging cutting-edge technology to address the challenges faced by medical professionals and patients alike. Their commitment to advancing healthcare through technology has positioned them as a key player in the digital health landscape.
How to land this job
Position your resume to highlight your leadership experience in supervising remote medical assistants, emphasizing your skills in mentoring, training, and team performance monitoring aligned with Guidehealth's Healthguide Supervisor role.
Focus on showcasing your expertise in patient outreach, particularly addressing social determinants of health (SDOH), care coordination, and patient engagement strategies that prioritize empathy and problem-solving.
Apply through multiple platforms including Guidehealth's official corporate career site and LinkedIn to maximize your application visibility and ensure it reaches the right recruiters and hiring managers.
Connect with current Guidehealth employees in the Healthguide or care coordination divisions on LinkedIn, using ice breakers like commenting on their commitment to value-based care or asking about their experience managing remote teams in healthcare.
Optimize your resume for ATS by incorporating keywords from the job description such as 'remote medical assistant supervision,' 'SDOH,' 'patient outreach,' 'care coordination,' 'HIPAA compliance,' and 'value-based care principles' to improve screening success.
Utilize Jennie Johnson's Power Apply feature to automate multi-channel applications, tailor your resume for ATS, and identify LinkedIn connections for networking, allowing you to focus your energy on preparing for interviews and professional growth.
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