Job summary
Job post source
This job is directly from At Home Group Inc.
Job overview
The Operations Manager at At Home Group Inc. oversees store-level operations to drive business objectives, customer satisfaction, and sales growth.
Responsibilities and impact
The Operations Manager leads and manages the store team, handles hiring and training, manages staffing and payroll, oversees store financials and budgets, ensures operational readiness, manages stocking and merchandising, addresses customer concerns, and leads in areas like safety, loss prevention, and expense control.
Experience and skills
Candidates must have at least 3 years of management experience leading 10+ people, familiarity with budgets of $5 million+, proficiency in Microsoft Office, strong communication skills, and the ability to work flexible hours including nights and weekends.
Work environment and culture
The company values ethical behavior, teamwork, urgency, and a safe, fun, and motivating work environment.
Company information
At Home Group Inc. aims to be the leading home décor retailer with a mission to make home decorating affordable for everyone.
Team overview
The Operations Manager works closely with the Store Director and leads a store operations team to maintain a clean, safe, and customer-friendly environment.
Unique job features
The role involves comprehensive operational management responsibilities including staffing, financial oversight, and store readiness to ensure a positive shopping experience.
Company overview
At Home Group Inc. is a leading home décor superstore offering a wide range of products including furniture, wall décor, rugs, and seasonal items. The company generates revenue by selling these products both in-store and online, catering to a diverse customer base seeking affordable and stylish home furnishings. Founded in 1979 and headquartered in Plano, Texas, At Home has grown significantly, operating over 200 stores across the United States. Notably, the company went public in 2016 and was later acquired by private equity firm Hellman & Friedman in 2021, marking a significant milestone in its expansion and strategic growth.
How to land this job
Position your resume to highlight your leadership experience managing multi-department teams and your ability to meet business objectives in a retail environment, emphasizing operational excellence and customer satisfaction.
Focus on showcasing your skills in staff recruitment, training, performance management, and your experience with budgeting, financial planning, and labor scheduling to align with At Home Group Inc.'s operational goals.
Apply through multiple channels including At Home Group Inc.'s corporate careers page, LinkedIn, and reputable job boards to maximize your application’s visibility.
Connect with current Operations Managers or Store Directors at At Home Group Inc. on LinkedIn; start conversations by referencing their store’s community involvement or asking about strategies they use to maintain high customer satisfaction and team engagement.
Optimize your resume for ATS by including keywords such as 'operations management,' 'team leadership,' 'budget management,' 'customer experience,' 'loss prevention,' and 'task management' to ensure it passes initial screenings effectively.
Use Jennie Johnson's Power Apply feature to automate tailored resume submissions across multiple platforms, identify relevant LinkedIn contacts for networking, and streamline your job search efforts, allowing you to focus on interview preparation and skill development.
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