Job summary
Job post source
This job is directly from Ethos Veterinary Health
Job overview
The Veterinary Client Service Representative will provide exceptional service to clients at Ethos Veterinary Health, ensuring a welcoming environment and supporting the hospital's critical care mission.
Responsibilities and impact
Daily responsibilities include welcoming clients, processing appointments and payments, maintaining records, and assisting with administrative tasks to ensure high-quality client care.
Compensation and benefits
Pay starts at $16, with shift differentials for weekends and overnights, and a comprehensive benefits package including health insurance, 401(k) matching, paid time off, and professional development assistance.
Experience and skills
Candidates should possess excellent interpersonal skills, knowledge of computer programs, effective communication abilities, and a strong commitment to customer service.
Career development
Opportunities for professional growth include tuition discounts for veterinary technology programs and practice management, as well as professional development assistance.
Work environment and culture
Ethos Veterinary Health fosters a welcoming environment that encourages team collaboration and continuous learning among its members.
Company information
Ethos Veterinary Health is a leading network of over 140 specialty and emergency hospitals across North America, dedicated to providing advanced veterinary care and innovative medical practices.
Team overview
The specific team dynamics and size are not detailed, but the role emphasizes collaboration and support among team members.
Job location and travel
The position is located in the Mission area, with potential shifts including swing or overnight.
Application process
Application details are not specified, but candidates are encouraged to learn more about compensation and benefits during the hiring process.
Unique job features
Unique aspects of the job include a focus on critical care for animals and a commitment to innovative veterinary practices.
Company overview
Ethos Veterinary Health is a prominent network of veterinary hospitals providing advanced medical care for pets. They generate revenue through specialized services, including emergency and critical care, surgery, oncology, and internal medicine. Founded in 2015, Ethos has grown rapidly by acquiring and partnering with leading veterinary practices across the United States, emphasizing continuous education and innovation in veterinary medicine. Their commitment to high-quality care and cutting-edge treatment options positions them as a leader in the veterinary healthcare industry.
How to land this job
Tailor your resume to showcase your excellent interpersonal skills and experience in customer service, as these are essential for the Veterinary Client Service Representative role at Ethos Veterinary Health.
Highlight your ability to multitask and prioritize, along with your familiarity with Windows-based computer programs, to align with the job's requirements.
Apply through multiple platforms, including Ethos Veterinary Health's corporate website and LinkedIn, to maximize your chances of being noticed for the position.
Connect with current employees in the client service division at Ethos on LinkedIn to gather insights about the role and the company culture; potential ice breakers could include asking about their experiences at Ethos or discussing a recent initiative they were involved in.
Ensure your resume is optimized for ATS by incorporating specific keywords from the job description, such as 'customer service,' 'interpersonal skills,' and 'administrative duties,' to improve your chances of passing initial screenings.
Remember that Jennie Johnson's Power Apply feature can assist you in tailoring your applications, finding the right channels to apply through, and identifying relevant LinkedIn connections, allowing you to focus your time on other important aspects of your job search.
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