Job summary
Job post source
This job is directly from Canal Insurance Company
Job overview
The Claims Customer Support Representative assists claim adjusters and managers by managing claims-related information and inquiries, playing a vital role in customer support.
Responsibilities and impact
Daily tasks include responding to customer inquiries, entering claims data, completing assignments from adjusters, and performing other management-directed duties.
Compensation and benefits
The position offers a comprehensive benefits package including medical, dental, vision, life insurance, 401(k) with company match, and generous PTO.
Experience and skills
Candidates need an associate's degree or equivalent experience, at least two years in customer service, bilingual skills, and strong computer and communication abilities.
Career development
There are career growth and advancement opportunities within the company.
Work environment and culture
Canal Insurance promotes a culture focused on innovation, customer service, and community involvement, with a casual dress code.
Company information
Founded in 1939, Canal Insurance Company specializes in insurance for commercial trucking and is located in Greenville, South Carolina, with over 80 years of industry expertise.
Team overview
The job involves working closely with claim adjusters and managers in a supportive role, contributing to a collaborative team environment.
Job location and travel
The position is based in downtown Greenville, South Carolina.
Unique job features
The role may require occasional travel and work outside standard hours, emphasizing flexibility and responsiveness.
Company overview
Canal Insurance Company, founded in 1939, specializes in providing commercial trucking insurance and related services. They generate revenue by offering a range of insurance products such as liability, physical damage, and cargo insurance to trucking companies and independent owner-operators. The company has a long-standing reputation for expertise in the transportation sector, and their history of financial stability and responsive claims service makes them a trusted partner in the industry.
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