Job summary
Job post source
This job is directly from Year Up United
Job overview
The Customer Service Job Training Program at Year Up United is an intensive program designed to provide young adults with essential skills and access to internships, ultimately helping them launch their careers.
Responsibilities and impact
Participants will engage in skill development, receive personalized coaching, and gain access to internships and job placement services, enhancing their professional readiness.
Compensation and benefits
Participants earn an educational stipend of $525 per week during the internship phase, with a high employment rate post-graduation and an average starting salary of $53,000 per year.
Experience and skills
Eligible candidates must be 18-29 years old, high school graduates or GED recipients, and motivated to learn, with no Bachelor’s degree required.
Career development
Graduates of the program have a strong track record of employment or enrollment in further education shortly after completion, indicating solid career advancement opportunities.
Work environment and culture
The program emphasizes skill development, mentorship, and a supportive learning environment aimed at empowering young adults.
Company information
Year Up United focuses on bridging the opportunity gap for young adults through intensive job training and placement services, partnering with leading organizations for internships.
Team overview
Participants will join a cohort of peers, receiving guidance from mentors and instructors throughout the program.
Job location and travel
The program is located in Los Angeles, CA, with opportunities for internships at various leading organizations in the area.
Application process
Candidates can apply by ensuring they meet eligibility criteria and submitting necessary documentation as outlined by Year Up United.
Unique job features
The program offers unique access to internships with major companies and a structured curriculum that combines technical and professional training.
Company overview
Year Up United is a non-profit organization dedicated to closing the opportunity divide by providing young adults with the skills, experience, and support necessary to reach their potential through professional careers and higher education. They achieve this by offering a one-year intensive training program that combines hands-on skill development, college credits, and corporate internships. Founded in 2000 by Gerald Chertavian, Year Up has expanded significantly, partnering with numerous companies to offer career pathways in fields like IT, finance, and customer service. The organization generates revenue through corporate partnerships and philanthropic contributions, which fund their training programs and support services. Year Up's impact is evident in its successful alumni network and the positive outcomes for its graduates in securing meaningful employment.
How to land this job
Position your resume to showcase your eagerness to learn and develop both technical and professional skills, as these are key components of the Year Up United program.
Highlight any relevant experiences that demonstrate your motivation and ability to thrive in a structured training environment, as well as any previous roles that involved customer service or support.
Apply through multiple channels, including Year Up United's corporate site and LinkedIn, to maximize your chances of being noticed for this program.
Connect with individuals in the Career Pathways division at Year Up United on LinkedIn to gather insights about the program and express your enthusiasm for the opportunity.
Potential ice breakers could include asking about their experience with the program, sharing your interest in specific skills offered, or discussing the impact of internships on their career trajectory.
Optimize your resume for ATS systems by including keywords from the job description, such as 'customer service', 'technical skills', and 'professional development', to increase visibility during the application process.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring tailored submissions while freeing up your time for networking and preparation.
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