Job summary
Job post source
This job is directly from TopView Group
Job overview
The Regional Operations Manager at Tea Around Town oversees multi-location operations across Texas, Georgia, and other states, ensuring exceptional guest experiences and operational efficiency for this unique mobile tea room brand.
Responsibilities and impact
The role involves managing all Tea Around Town operations across multiple markets, driving financial performance, leading and developing teams, optimizing operational processes, managing vendors, collaborating cross-functionally, enhancing customer satisfaction, maintaining high standards, and overseeing inventory and risk management.
Compensation and benefits
The position offers a competitive compensation package including bonus pay, paid time off, comprehensive health insurance (medical, dental, vision), pre-tax commuter benefits, and more.
Experience and skills
Candidates need a bachelor's degree in Business Administration or related fields and at least 10 years of management experience in multi-location upscale food & beverage operations, with strong leadership, problem-solving, data-driven decision-making, adaptability, and communication skills.
Career development
The company values entrepreneurial spirit and growth, offering opportunities to innovate and expand within a rapidly growing brand and global experiences company.
Work environment and culture
Tea Around Town promotes an entrepreneurial, fast-paced, and dynamic work environment focused on innovation, high standards, and continuous improvement.
Company information
Tea Around Town is a unique mobile tea room experience launched in 2023, part of TopView Group, a global experiences company with diverse offerings including bus tours, events, and attractions in major cities.
Team overview
The manager will lead cross-functional teams and operational staff across 5-6 markets, working closely with the Director of Operations and other departments.
Job location and travel
The position is based in Dallas, TX, covering Texas, Georgia, and other assigned states, with 50% travel required within the territory.
Unique job features
The role is distinguished by managing a unique, upscale mobile tea room experience on double-decker buses, combining hospitality with innovative operational challenges and rapid scalability.
Company overview
TopView Group is a New York City-based company specializing in providing innovative and high-tech sightseeing experiences. They offer a variety of services including hop-on hop-off bus tours, cruises, and bike rentals, leveraging in-house technology to create unique experiences for their customers. With over a decade of successful operations, TopView Group has established itself as a leader in the sightseeing industry and is currently experiencing rapid growth.
How to land this job
Tailor your resume to highlight extensive multi-location operations management experience in upscale food & beverage or hospitality sectors, emphasizing leadership of cross-functional teams and delivering exceptional guest experiences.
Focus on showcasing your skills in financial stewardship, including budget management, cost control, and data-driven decision-making to optimize operational efficiency and profitability.
Apply through multiple channels such as TopView Group's corporate careers page and LinkedIn to maximize your visibility and chances of being noticed for the Regional Operations Manager role.
Connect with current TopView Group employees in the operations or hospitality divisions on LinkedIn; initiate conversations by referencing recent Tea Around Town media coverage or expressing enthusiasm about their innovative mobile tea room concept.
Optimize your resume for ATS by incorporating keywords from the job description such as 'operational excellence,' 'financial performance,' 'team leadership,' 'vendor management,' and 'customer satisfaction' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify and engage relevant LinkedIn contacts, and optimize your resume for ATS, freeing you to focus on interview preparation and networking.
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