Job summary
Job post source
This job is directly from NSC Global
Job overview
The Onsite IT Support Engineer role at NSC Global involves providing hands-on technical support to end users and maintaining desktop infrastructure to ensure smooth business operations.
Responsibilities and impact
The engineer will support Microsoft desktop OS, manage hardware and peripherals, troubleshoot software and network issues, collaborate with technical teams, handle end-user workstation software, and maintain service levels while documenting and communicating technical problems.
Experience and skills
Candidates should have 3-5 years of onsite technical support experience, strong knowledge of Windows 10/11, Active Directory, networking, hardware, and relevant certifications like CompTIA A+ or Network+; excellent communication and organizational skills are required.
Application process
Candidates are encouraged to apply online and will be contacted when recruitment begins for the mid-2025 project start.
Unique job features
The role offers experience with global delivery environments and technologies such as Microsoft Intune, SCCM, and VMWare Horizon, emphasizing proactive end-user computing support.
Company overview
NSC Global is an IT services provider specializing in delivering technology solutions and support to multinational organizations. They generate revenue through managed services, network infrastructure, and IT consulting. Founded in 1997, NSC Global has grown to operate in over 180 countries, offering services such as network design, implementation, and maintenance. Their clientele includes major corporations across various industries, and they are known for their expertise in global IT deployments and support.
How to land this job
Position your resume to highlight hands-on experience with Microsoft desktop operating systems, especially Windows 10 and 11, and emphasize your skills in deployment, configuration, and management of Windows applications to align with NSC Global's requirements.
Focus on showcasing your expertise in end-user support, desktop/laptop lifecycle management, and working with technologies like Microsoft Intune, SCCM, and VMware Horizon, as these are key to the Onsite IT Support Engineer role.
Apply through multiple channels including NSC Global's corporate career site and LinkedIn to maximize your application visibility and ensure you are noticed when recruitment activities begin.
Connect with current employees in NSC Global’s IT or Technology divisions on LinkedIn; use ice breakers like commenting on recent company projects, asking about the upcoming 2025 project, or expressing enthusiasm about their global delivery environment.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Windows Client Administration,' 'Active Directory,' 'Patch Management,' 'End User Support,' and 'Technical Troubleshooting' to pass automated screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with the right keywords, and identify relevant LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and skill improvement.
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