Job summary
Job post source
This job is directly from Best Friends Pet Hotel
Job overview
The Customer Service Representative at Best Friends Pet Hotel plays a crucial role in providing excellent service to both pet and human guests, contributing to a positive experience at the facility.
Responsibilities and impact
Daily responsibilities include welcoming guests, checking in and out pets, taking reservations, and maintaining cleanliness while ensuring excellent customer service.
Compensation and benefits
The position offers an hourly wage ranging from $13.00 to $15.00, with full-time employees receiving benefits such as medical, dental, vision, 401K, life insurance, and PTO.
Experience and skills
Preferred qualifications include one year of professional animal experience, a love for animals, and the ability to work evenings, weekends, and holidays.
Work environment and culture
The company promotes a pet-friendly work environment, allowing employees to bring their pets to work and offering daycare for their pets during shifts.
Company information
Best Friends Pet Hotel operates a Disney facility in Lake Buena Vista, FL, focusing on providing exceptional care and hospitality for pets.
Job location and travel
The job is located in Orlando, FL - Lake Buena Vista, with both full-time and part-time shifts available.
Unique job features
Unique aspects of the job include a bring-your-pet-to-work policy and a focus on creating a fun and engaging environment for both employees and guests.
Company overview
Best Friends Pet Hotel is a premier pet care provider offering boarding, grooming, training, and daycare services for dogs and cats. They generate revenue through these services, as well as through retail sales of pet products. Founded in 1995, the company has grown to operate multiple locations across the United States, emphasizing a commitment to high-quality care and customer service. Their facilities are designed to provide a safe, fun, and comfortable environment for pets, ensuring peace of mind for pet owners.
How to land this job
Tailor your resume to highlight your passion for animals and your customer service experience, emphasizing your ability to create a welcoming environment for both pets and their owners at Best Friends Pet Hotel.
Showcase your attention to detail, ability to work in fast-paced settings, and willingness to work weekends and holidays, as these are key requirements for the Customer Service Representative role.
Apply through multiple platforms, including Best Friends Pet Hotel's corporate website and LinkedIn, to maximize your chances of being noticed for the position.
Connect with employees in the hospitality division at Best Friends Pet Hotel on LinkedIn to gain insights about the company culture and the role; potential ice breakers could include asking about their favorite part of working with pets or inquiring about the team's approach to customer service.
Optimize your resume for Applicant Tracking Systems (ATS) by including relevant keywords from the job description, such as 'customer service,' 'animal handling,' and 'fast-paced environment' to ensure your application gets noticed.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process by customizing your resume, identifying the best platforms to apply through, and suggesting LinkedIn connections to network with, making your job search more efficient.
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