TikTok

UX Researcher-Global E-commerce

SEATTLE, WAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from TikTok

  • Job overview

    The UX Researcher for Global E-commerce at TikTok will focus on understanding consumer needs and shaping product strategies to enhance the e-commerce experience on the platform.

  • Responsibilities and impact

    The role involves collaborating with cross-functional teams, designing and implementing research methods, synthesizing findings, and tracking product changes to inform decision-making.

  • Compensation and benefits

    The salary range for this position is $120,360 to $201,400 annually, with additional bonuses, stock options, and comprehensive benefits including medical, dental, and vision insurance, a 401(k) plan, and paid time off.

  • Experience and skills

    Candidates should have a minimum of 3 years of UX research experience, preferably in e-commerce or tech, with a bachelor's degree in a related field and proficiency in both qualitative and quantitative research methods.

  • Career development

    Opportunities for professional growth include working on innovative projects within a rapidly growing tech company and the potential for career advancement in a dynamic environment.

  • Work environment and culture

    TikTok promotes a culture of creativity, collaboration, and resilience, valuing diverse perspectives and encouraging employees to embrace challenges as opportunities for learning.

  • Company information

    TikTok is a leading platform for short-form mobile video, headquartered in Los Angeles and Singapore, with a mission to inspire creativity and bring joy to users worldwide.

  • Team overview

    The specific team dynamics are not detailed, but the role involves collaboration with product and operations teams focused on e-commerce.

  • Job location and travel

    The position is likely based in Los Angeles, with travel to the US required for business purposes.

  • Application process

    Details on the application process are not specified in the description, but candidates are encouraged to apply through TikTok's recruitment channels.

  • Unique job features

    This role offers the chance to work on innovative e-commerce solutions within a fast-paced tech environment, contributing to a significant growth area for TikTok.

Company overview

TikTok is a social media platform owned by the Chinese company ByteDance, known for its short-form video content that spans various genres including dance, comedy, and education. The platform generates revenue primarily through advertising and in-app purchases, such as virtual coins used to tip content creators. Launched internationally in 2018, TikTok quickly gained popularity, becoming one of the most downloaded apps globally. Candidates should be aware of its rapid growth, controversies regarding data privacy, and its significant influence on digital culture and trends.

How to land this job

  • Position your resume to showcase your experience in UX research, particularly within the e-commerce and tech sectors, emphasizing your ability to understand consumer needs and preferences.

  • Highlight your proficiency in both qualitative and quantitative research methods, including usability studies, surveys, and data analysis, as these are key competencies for this role.

  • Apply through multiple platforms, including TikTok's corporate site and LinkedIn, to maximize your visibility and chances of being noticed for the position.

  • Connect with individuals in TikTok's UX research or e-commerce divisions on LinkedIn to gather insights and express your interest in the role; potential ice breakers could include asking about their recent projects or sharing your enthusiasm for TikTok's innovative approach to e-commerce.

  • Ensure your resume is optimized for ATS by incorporating relevant keywords from the job description, such as 'UX research,' 'e-commerce,' 'qualitative,' and 'quantitative methods,' to enhance your chances of passing initial screenings.

  • Utilize Jennie Johnson's Power Apply feature to streamline your application process, helping you tailor your resume, identify the best application channels, and discover key connections to network with, ultimately saving you time during your job search.

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