BD

National Customer Success Executive (Field Based- Central United States)

SAN DIEGO, CAPosted a month ago

Job summary

  • Job post source

    This job is directly from BD

  • Job overview

    The National Customer Success Executive will ensure the success and value delivery of Medication Management Solutions at strategic customers, fostering long-term adoption and customer satisfaction.

  • Responsibilities and impact

    Responsibilities include establishing trusted relationships with customer leadership, driving customer success strategies, ensuring utilization of contractual entitlements, and managing customer feedback and support.

  • Compensation and benefits

    The salary range for this position is $134,500.00 - $221,900.00 USD annually, with a competitive benefits package that includes rewards and recognition opportunities.

  • Experience and skills

    Candidates should have a Bachelor's degree and 8-10 years of experience in Customer Success or related fields, with strong sales or post-sales experience preferred.

  • Career development

    BD offers opportunities for professional growth and development, encouraging associates to learn and thrive within the organization.

  • Work environment and culture

    The company values collaboration, accountability, and continuous improvement, fostering an environment where employees can bring their authentic selves to work.

  • Company information

    BD is a leading global medical technology company focused on advancing health through innovative solutions and products.

  • Team overview

    The specific team dynamics and size are not detailed in the description, but the role involves collaboration with various departments and leadership levels.

  • Job location and travel

    This is a field-based position within the Central Time Zone of the United States, ideally located in Texas, with a requirement for over 50% travel.

  • Application process

    Details regarding the application process are not specified in the description.

  • Unique job features

    The role emphasizes building strategic relationships and driving customer success, distinguishing it from similar positions in other companies.

Company overview

BD, also known as Becton, Dickinson and Company, is a global medical technology firm that develops, manufactures, and sells medical devices, instrument systems, and reagents. They generate revenue through the sale of products in three segments: BD Medical, BD Life Sciences, and BD Interventional, catering to healthcare institutions, life science researchers, clinical laboratories, and the pharmaceutical industry. Founded in 1897, BD has a long history of innovation, including the development of the first insulin syringe and pioneering work in safety-engineered medical devices.

How to land this job

Jennie Johnson works for you!

Here’s what we do to make sure you’re successful:

  • Targeted Resume Revamp:

    We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.

  • Job Description Dissection:

    Unpack the job posting with expert analysis, ensuring your application hits every key requirement.

  • Bespoke Cover Letter:

    Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.

  • Interview Mastery:

    Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.

  • Direct Application Insights:

    Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.

  • Skills and Gaps Assessment:

    Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.

  • Personalized Email Pitch:

    Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.

  • In-depth Research Guide:

    Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.

  • Detailed Company Analysis:

    Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.

  • Strategic Candidate Overview:

    Understand your unique value and why companies would want to interview you, highlighting your background and positioning.