World Relief

Community Experience Specialist - 2025213

TOWSON, MDPosted a month ago

Job summary

  • Job post source

    This job is directly from World Relief

  • Job overview

    The Community Experience Specialist at World Relief focuses on building and sustaining donor relationships to support the organization's humanitarian mission and growth.

  • Responsibilities and impact

    The role involves engaging and stewarding monthly donors through personalized communication, supporting donor acquisition campaigns, coordinating virtual events, maintaining donor databases, and collaborating internally to enhance donor experiences.

  • Compensation and benefits

    World Relief offers a competitive benefits package including health programs recognized by Cigna, employee discounts, and accommodations for disabilities.

  • Experience and skills

    Candidates must have a mature Christian faith, commitment to World Relief's mission, donor or customer care experience, strong communication and organizational skills, and a bachelor's degree; proficiency with donor management software and project management tools is preferred.

  • Work environment and culture

    World Relief values compassion, justice, and Christian faith, fostering a mission-driven, collaborative, and inclusive work environment focused on serving vulnerable communities.

  • Company information

    World Relief is a global Christian humanitarian organization with 80 years of history, operating in 100 countries to address crises through partnerships with local churches and communities.

  • Team overview

    The specialist will work closely with The Path Manager and the Marketing team, engaging in cross-team collaboration to support donor retention and acquisition.

  • Unique job features

    The position offers a unique opportunity to impact global humanitarian efforts through donor engagement and community building within a faith-based organization.

Company overview

World Relief is a global humanitarian organization focused on disaster response, health and child development, refugee and immigration services, economic development, and peacebuilding. They generate revenue through donations, grants, and partnerships with governments and other organizations. Founded in 1944, World Relief has a rich history of providing aid and support to vulnerable communities worldwide, emphasizing sustainable development and empowering local leaders to create lasting change.

How to land this job

  • Position your resume to highlight your deep commitment to World Relief's Christian mission and values, emphasizing your passion for serving vulnerable communities and advocacy for justice.

  • Focus on showcasing your experience in donor engagement, stewardship, and customer care, particularly your skills in personalized communication, relationship building, and managing donor databases like Raiser’s Edge.

  • Apply through multiple channels including World Relief’s official corporate careers page and LinkedIn to maximize your application’s visibility and ensure it reaches the right hiring managers.

  • Connect with current employees in the donor relations or marketing divisions on LinkedIn; use ice breakers such as complimenting a recent campaign they managed or asking how they see donor engagement evolving at World Relief to start a conversation.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'donor stewardship,' 'Raiser’s Edge,' 'donor retention,' 'customer care,' 'Christian faith,' and 'community engagement' to pass initial screenings.

  • Leverage Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.

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