Job summary
Job post source
This job is directly from Neighborly
Job overview
The Franchise Systems Specialist at Neighborly supports franchise business owners by managing training systems and providing administrative and operational support to enhance franchise success.
Responsibilities and impact
The role involves organizing training materials, supporting training events and conventions, coordinating with departments to assist franchise owners, and aiding in the adoption of vendor systems for recruiting, marketing, bookkeeping, and operations.
Compensation and benefits
The position offers competitive pay based on experience, full-time schedule with hybrid work in Waco, TX or Irving, TX, benefits including paid time off, holidays, wellness programs, equity, and annual bonus opportunities.
Experience and skills
Candidates need at least three years of relevant business or system experience, familiarity with multimedia tools, decision-making skills for policy development, ability to learn and train on new software, and an Associate's degree or equivalent experience; a Bachelor's degree is preferred.
Work environment and culture
The company promotes a culture of innovation, career growth, and work-life balance with hybrid work options and wellness programs.
Company information
Neighborly is a service brand hub with over 40 years of experience connecting customers to local home and business service experts, focusing on strategic innovation in the industry.
Job location and travel
The job is hybrid with three days in office and two days remote, located in Waco, TX or Irving, TX.
Unique job features
The role supports a variety of vendor systems and includes involvement in national conventions and regional training events, offering a dynamic and collaborative work environment.
Company overview
Neighborly® is a leading provider of home services, offering a wide range of repair, maintenance, and enhancement solutions through its extensive network of franchise brands. The company generates revenue by franchising its various brands, which include well-known names like Mr. Rooter®, Molly Maid®, and Mr. Electric®, among others. Founded in 1981, Neighborly® has grown significantly, focusing on delivering exceptional customer service and fostering strong community relationships. Their business model emphasizes franchising, which allows them to expand their reach while maintaining consistent service quality across different regions.
How to land this job
Position your resume to highlight your experience in administrative support, training coordination, and cross-department collaboration, as these are key responsibilities for the Franchise Systems Specialist role at Neighborly®.
Emphasize your familiarity with multimedia tools, your ability to learn and train others on new software applications, and any experience with policy or program development to align with the job's skill requirements.
Apply through multiple platforms such as Neighborly®'s corporate careers page, LinkedIn, and other job boards to maximize your visibility for this opportunity.
Connect with current employees in the franchise operations or training departments at Neighborly® on LinkedIn; use ice breakers like commenting on recent Neighborly® initiatives or asking about their experience with the Sure Start program to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'franchise training,' 'administrative support,' 'multimedia tools,' 'software training,' and 'cross-department collaboration' to improve your chances of passing initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume for ATS, and identify LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and networking.
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