Goodwill of Silicon Valley

Part Time Retail Customer Service Specialist

SAN JOSE, CAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Goodwill of Silicon Valley

  • Job overview

    The Part Time Retail Customer Service Specialist role at Goodwill of Silicon Valley involves assisting customers, handling sales transactions, and maintaining store operations to support the retail environment.

  • Responsibilities and impact

    Daily duties include customer assistance, cash register operation, inventory management, merchandising, maintaining store cleanliness, following company policies, and reporting issues to management.

  • Experience and skills

    Retail sales and cash handling experience is strongly desired; skills required include arithmetic, cash register operation, customer service, and the ability to work in a fast-paced environment.

  • Work environment and culture

    The work environment is dynamic, fast-paced, and time-flexible, with a focus on cooperation among co-workers and maintaining a safe, clean store.

  • Company information

    Goodwill of Silicon Valley is a nonprofit organization focused on retail operations that support community programs and employment services.

  • Job location and travel

    Work is performed on an enclosed, heated, and ventilated storeroom floor with a receiving area; the role involves constant standing and walking with some physical lifting.

  • Unique job features

    The job requires physical activity including lifting up to 30 lbs and using material handling equipment, with emphasis on safety and adherence to store procedures.

Company overview

Goodwill of Silicon Valley is a nonprofit organization dedicated to providing job training, employment placement services, and other community-based programs for individuals facing barriers to employment. They generate revenue primarily through the sale of donated goods in their retail stores, which helps fund their mission-driven programs. Established in 1928, Goodwill of Silicon Valley has a long history of serving the community by empowering individuals through education and employment opportunities. Their efforts focus on helping people achieve economic self-sufficiency and improving their quality of life.

How to land this job

  • Position your resume to highlight your customer service skills, cash handling experience, and ability to operate cash registers efficiently, as these are key responsibilities for Goodwill of Silicon Valley's Part Time Retail Customer Service Specialist role.

  • Emphasize your experience with inventory management, merchandising, and maintaining a clean, safe retail environment, aligning with the job's focus on store upkeep and stock handling.

  • Apply through multiple channels including Goodwill of Silicon Valley's official corporate website, LinkedIn, and other job boards to maximize your chances of being noticed.

  • Connect with current employees or managers in the retail or store operations division at Goodwill of Silicon Valley on LinkedIn; use ice breakers such as commenting on their recent store initiatives or asking about the impact of their community programs to start a conversation.

  • Optimize your resume for ATS by including keywords from the job description like 'customer assistance,' 'cash register operation,' 'inventory management,' 'store policies,' and 'safe merchandise handling' to ensure it passes automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application platforms, and find LinkedIn connections to network with, allowing you to focus your time on interview preparation and skill enhancement.

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