Job summary
Job post source
This job is directly from ServiceMaster Restore® franchisee
Job overview
The Administrative Coordinator at ServiceMaster Restore® manages organizational and administrative tasks to support business operations and customer service.
Responsibilities and impact
The role involves answering calls, managing files, entering and tracking job information, scheduling inspections, assisting payroll, maintaining office policies, purchasing supplies, following up with customers, overseeing plant and vehicle conditions, managing tools and equipment repairs, and reconciling company finances.
Compensation and benefits
The position offers benefits including voluntary life insurance, hospital and critical illness ancillary benefits, 401(k), dental, health, and vision insurance, and wellness resources.
Experience and skills
Candidates must have a high school diploma or GED, previous administrative assistant experience, proficiency in Microsoft Office, strong organizational and communication skills, and the ability to handle confidential information; restoration experience and knowledge of Restoration 365 software are preferred.
Work environment and culture
The franchise is independently owned and operated, emphasizing a positive attitude, independence, and adaptability in a dynamic work environment.
Company information
ServiceMaster Restore® is a restoration service company operating through independently owned franchises.
Application process
Applications go directly to the franchisee, with hiring decisions made by the franchise management; inquiries should be directed to the franchise location, not the corporate office.
Unique job features
The role requires physical activity such as lifting up to 25 pounds, standing and walking for extended periods, and working in variable indoor and outdoor conditions, including the use of respirators when necessary.
Company overview
ServiceMaster Restore® is a leading provider of disaster restoration services, specializing in water, fire, and mold damage remediation for residential and commercial properties. They generate revenue through a network of franchises offering 24/7 emergency response and comprehensive restoration solutions. Founded in 1929, ServiceMaster has a long history of helping customers recover from unexpected disasters, leveraging advanced technology and a commitment to customer satisfaction. Their extensive experience and robust franchise model have made them a trusted name in the restoration industry.
How to land this job
Position your resume to highlight your strong organizational, multitasking, and communication skills, emphasizing any administrative assistant experience and familiarity with Microsoft Office applications like Word, Outlook, PowerPoint, and Excel.
Focus on demonstrating your ability to work independently, manage confidential information, handle customer service tasks, and coordinate between multiple teams or departments, as these are key aspects of the role.
Apply through multiple channels including the ServiceMaster Restore® corporate website, franchise-specific job portals, and LinkedIn to maximize your chances of being noticed by the hiring franchisee.
Connect on LinkedIn with current employees or managers within ServiceMaster Restore®, particularly those in administrative or operational roles; use ice breakers such as asking about their experience working with Restoration 365 software or how they manage communication between teams.
Optimize your resume for ATS by incorporating keywords from the job description such as 'organizational skills,' 'customer service,' 'administrative assistant,' 'Microsoft Office,' 'Restoration 365,' 'scheduling,' and 'payment collection' to ensure your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate submitting your tailored resume across multiple platforms, identify relevant LinkedIn contacts for networking, and save valuable time so you can focus on preparing for interviews and other job search activities.
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