Job summary
Job post source
This job is directly from Medix Infusion
Job overview
The Patient Services Specialist at Medix Infusion plays a critical role in managing patient intake, scheduling, insurance verification, and supporting patient retention to enhance the overall patient experience in a healthcare setting.
Responsibilities and impact
The specialist will manage intake requests, coordinate patient scheduling for infusion therapies, support patient retention by building relationships, handle phone inquiries, and maintain accurate patient records while ensuring confidentiality and compliance.
Compensation and benefits
The position offers competitive compensation with a comprehensive benefits package including health, life, dental, and vision insurance, a 401(k) plan with company contributions, paid holidays, and vacation time.
Experience and skills
Candidates need a high school diploma or equivalent, 1-2 years of healthcare experience in intake, scheduling, or insurance coordination, strong organizational and customer service skills, proficiency in Microsoft Office, and the ability to handle sensitive information confidentially; infusion experience is a plus.
Career development
Medix Infusion provides opportunities for professional growth and rewarding career challenges within a supportive and dynamic healthcare environment.
Work environment and culture
The company culture is compassionate, team-oriented, integrity-driven, and patient-first, fostering a positive and collaborative work environment with high employee satisfaction.
Company information
Medix Infusion is a technology-driven healthcare platform specializing in infusion therapies for chronic and acute illnesses, focusing on underserved communities and offering personalized home and in-suite treatments.
Team overview
The role involves joining a close-knit, supportive team at the corporate office focused on delivering patient-centered care in a fast-paced environment.
Job location and travel
This is an onsite position at Medix Infusion's corporate office, operating Monday through Friday from 8:00 AM to 8:00 PM.
Application process
Applicants must complete a Predictive Index Assessment as part of the recruitment process and meet legal work authorization and pre-employment screening requirements.
Unique job features
The role offers the unique opportunity to work in a technology-driven healthcare platform specializing in infusion therapies with a strong emphasis on patient comfort and access, supported by a compassionate and integrity-focused team.
Company overview
Medix Infusion specializes in providing home and alternate-site infusion therapy services, focusing on delivering high-quality, patient-centered care. The company generates revenue through partnerships with healthcare providers and insurance companies, offering treatments for chronic and complex conditions outside of traditional hospital settings. Founded with a mission to enhance patient outcomes and reduce healthcare costs, Medix Infusion has grown by leveraging advanced technology and a dedicated clinical team. Understanding their commitment to innovation and patient care is crucial for any potential candidate.
How to land this job
Position your resume to highlight your experience managing patient intake requests, scheduling, insurance verification, and customer service, emphasizing your ability to thrive in a fast-paced healthcare environment.
Focus on showcasing your organizational skills, proficiency with Microsoft Office Suite, and commitment to patient confidentiality, as these are key qualifications for the Patient Services Specialist role.
Apply through multiple channels including Medix Infusion's corporate career site, LinkedIn, and other job boards where the position is listed to maximize your application visibility.
Connect on LinkedIn with current Patient Services Specialists or team members in the patient care or infusion therapy divisions at Medix Infusion; use ice breakers like commenting on their recent posts about patient care initiatives or asking about their experience working in infusion services.
Optimize your resume for ATS by incorporating keywords from the job description such as 'intake requests,' 'insurance verification,' 'patient scheduling,' 'customer service,' and 'confidentiality' to improve chances of passing automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms and identify LinkedIn connections for networking, freeing up your time to focus on preparing for interviews and follow-ups.
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