Job summary
Job post source
This job is directly from Morgan Stanley
Job overview
The Service Manager at Morgan Stanley is responsible for modernizing client experiences and overseeing operational efficiency within branches, directly impacting service quality and team performance.
Responsibilities and impact
Daily responsibilities include managing service transaction approvals, leading a team of Service Associates and Receptionists, ensuring compliance with firm policies, and implementing process improvements to enhance productivity.
Experience and skills
Candidates must have a four-year college degree, previous industry experience, and hold relevant licenses such as Series 7, 9, 10, and 66 or 63 and 65.
Work environment and culture
Morgan Stanley promotes a culture consistent with its core values, emphasizing diversity and inclusion within the workplace.
Company information
Morgan Stanley is a leading global financial services firm that provides investment banking, securities, wealth management, and investment management services.
Team overview
The Service Manager will lead a team of Service Associates and Receptionists, focusing on operational efficiency and client service within the branch.
Company overview
Morgan Stanley is a leading global financial services firm that provides investment banking, securities, wealth management, and investment management services. The company generates revenue through advisory fees, trading commissions, asset management fees, and interest income from lending activities. Founded in 1935, Morgan Stanley has a rich history marked by its role in major financial transactions and its resilience through economic cycles. The firm is known for its strong client relationships and innovative financial solutions.
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