Job summary
Job post source
This job is directly from Chick-fil-A Restaurants
Job overview
The Director of Hospitality at Chick-fil-A Restaurants is a leadership role focused on operational efficiency, team development, and customer satisfaction, contributing to the brand's commitment to excellence.
Responsibilities and impact
Daily responsibilities include providing leadership to the front of house team, improving processes for sustainable growth, mentoring team members, setting store goals, and ensuring compliance with health and safety regulations.
Compensation and benefits
Compensation ranges from $24-$25/hour plus overtime, translating to an annual salary of $55,000-$70,000, with benefits including health plans, paid time off, retirement matching, meal allowances, and professional development coaching.
Experience and skills
Candidates should have leadership experience, strong organizational skills, and a proactive approach to communication, with a preference for those with restaurant or hospitality industry experience and a bachelor's degree or equivalent work experience.
Career development
Opportunities for professional growth include mentoring and leadership development within the organization, fostering a career with Chick-fil-A.
Work environment and culture
The company values care, unity, and relentlessness, promoting a culture of servant leadership and accountability.
Company information
Chick-fil-A is known for its commitment to quality service and food, with a strong emphasis on community and employee development.
Team overview
The team consists of front of house staff, team leaders, trainers, and managers, all working collaboratively under the Director's guidance.
Job location and travel
The position is based at Chick-fil-A Norterra, with some evening and Saturday availability required.
Application process
Interested candidates should prepare necessary documentation and apply directly through Chick-fil-A's application portal, adhering to any specified deadlines.
Unique job features
This role offers unique opportunities for operational leadership and team development within a well-respected brand in the restaurant industry.
Company overview
Chick-fil-A is a leading American fast-food restaurant chain specializing in chicken sandwiches. Founded in 1946 by S. Truett Cathy, the company has grown to over 2,600 locations primarily in the United States. Chick-fil-A is known for its customer service, quality food, and unique business model, including being closed on Sundays to allow employees a day of rest. The company generates revenue through franchise operations, with a focus on drive-thru and dine-in services, and has a strong emphasis on community involvement and charitable activities.
How to land this job
Position your resume to highlight your leadership experience, particularly in the restaurant or hospitality industry, showcasing your ability to coach and develop managers and teams.
Emphasize your strategic approach to operational efficiency and customer satisfaction, as these are key components of the Director of Hospitality role at Chick-fil-A.
Apply through multiple channels, including the Chick-fil-A corporate website and LinkedIn, to maximize your visibility and chances of being noticed for this position.
Connect with individuals in the hospitality division at Chick-fil-A on LinkedIn to inquire about the role; potential ice breakers could include discussing their experiences with team development or asking about the company's commitment to hospitality.
Optimize your resume for ATS systems by incorporating specific keywords from the job description, such as 'operational leadership,' 'process improvement,' and 'team development,' to improve your chances of passing initial screenings.
Jennie Johnson's Power Apply feature can assist you in tailoring your application, helping you identify the best channels for submission and facilitating networking opportunities, allowing you to focus more on your job search.
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