Job summary
Job post source
This job is directly from CorVel Corporation
Job overview
The Customer Service Representative I role involves addressing client and provider inquiries to ensure compliance with guidelines and instructions, contributing to the company's service excellence.
Responsibilities and impact
Daily tasks include answering calls and emails, reviewing provider history, consulting with supervisors, maintaining reports, and ensuring punctual attendance.
Compensation and benefits
The pay range is $13.31 - $20.50 per hour, with a comprehensive benefits package including medical, dental, vision, 401K, and paid time off.
Experience and skills
Candidates need a high school diploma and customer service experience in Managed Care and Benefit Administration, along with knowledge of Workers Compensation regulations and proficiency in Microsoft applications.
Career development
CorVel offers plenty of career advancement opportunities within a stable and growing company culture.
Work environment and culture
The company promotes a supportive culture based on core values of Accountability, Commitment, Excellence, Integrity, and Teamwork.
Company information
Founded in 1987, CorVel is a national provider of risk management solutions, publicly traded since 1991, and recognized as a Great Place to Work®.
Job location and travel
This is an onsite position.
Company overview
CorVel Corporation is a national provider of risk management solutions for workers' compensation, auto, health, and disability management industries. They generate revenue through a combination of technology-driven services and network solutions that help clients manage medical costs and improve outcomes. Founded in 1987, CorVel has grown through strategic acquisitions and the development of proprietary software, positioning itself as a leader in the industry. Their innovative approach integrates advanced data analytics and a comprehensive service model to deliver customized solutions.
How to land this job
Position your resume to emphasize your customer service experience, particularly in managed care and benefit administration, as this aligns with the core responsibilities of the Customer Service Representative role at CorVel Corporation.
Highlight your effective communication skills and your ability to handle inquiries across various channels (email, phone, etc.), as these are crucial for the position.
Apply through multiple platforms, including CorVel's corporate site and LinkedIn, to maximize your exposure and chances of being noticed for the role.
Connect with current employees in the customer service division at CorVel on LinkedIn to learn more about the company culture and the specifics of the position. You might start conversations by asking about their experience at CorVel or inquiring about the team dynamics.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'customer service', 'Workers Compensation', and 'Microsoft applications', to ensure your application passes initial screenings.
Consider using Jennie Johnson's Power Apply feature, which can streamline your application process, from tailoring your resume to identifying the best channels for submission. This will allow you to focus more on preparing for interviews and networking.
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